Turbo Tax has not resolved the same issues that I had last year and it is getting to be a big waste of time. My wife and I have two separate bank accounts. As a result the IRS will not do a direct deposit so a paper check must be mailed. However TurboTax still requires A bank account and routing number. Last year they charged me for direct deposit as they did this yerar and unfortunately I will have to wait on a check and being charged for a service I did not receive is ridiculous. Then you have to wait on hold for a very long time to speak to a supervisor to deal with the issues at hand. Very Inconvenient and a lot of time wasted.

I've used Turbo Tax for over a decade. I've been very happy with it's accuracy up until this year. This year TurboTax recommended that I go with a standard deduction instead of itemized deduction. Although both the Standard Deduction and Itemized Deductions resulted in the same Federal and State tax liability for 2025, TurboTax made a HUGE miss. If I went with TurboTax's Standard Deduction recommendation, my Residential Energy Tax Credit Carry-forward would have shrunk by over $1300. So glad I didn't go with TurboTax's recommendation and double-checked the details!

I have used Turbo Tax for many years with difficulty. This year I have had some gliches after the usual updates that load upon restarting my return. After the update the program would fall back to starting a new return or not start at-all and I would have to start the program by selecting the last save document. The program functioned normally after that action.

You might want to user a precise word when instructing a action. For example: "Enter you last year AGI". If the current time is March 2026 and the user was filing his return. The words "last year" could be understood as 2025 and/or 2024 AGI figure. Thank you for asking for a review.

Unfortunately, the program is more complicated this year. I have a Form 1099G that only has a couple of sections that do not have the typical line indicators on it (from Illinois). You can't enter what isn't listed on the form. Likewise, your system is failing to acknowledge that on my Form 1095-A, Column's B & C had zero amounts listed. My mother claimed me as a dependent, but could not list this form for this very same reason, so I have tried to push it onto my returns. It keeps taking me back, cyclically, to the same zero entries and will not let me get past it!! I don't even know if my returns have been e-filed because of this! What is wrong with your program? Now I understand that she will need to do an amended return in order to claim the money. She tried, but could not get past this error in the program.

Disappointed that you did not issue a CD for the software this year. I prefer to load the software directly, downloading makes me nervous. Also, because you chose to issue TT for users of Windows 11 only, I had to also buy a new laptop to run the program. Why didn't you make it downward compatible for Windows 10 machines??

TurboTax was very disappointing this year with updates so far behind that we couldn't file until 3/6/2026 (due to Energy Credits form having major recurring issues). I spoke with a live expert who was respectful but took 45 minutes to finally tell us that TurboTax had to release another update before being able to file (this should have been a very quick response once they were told what the issue was).

you suck - every year I buy this product and every year there is something your software misses when I e file. I get rejected then try to fix the problem. Your product is garbage. Well shame on me for buying it again. I will not file with Turbo tax ever again.

Product overall is excellent and saves me countless hours in preparing and filing my federal and two state returns. One major problem, however, was inability to transfer prior Turbo Tax programs and returns to a new computer, thus necessitating starting data entry all over again from scratch, and losing all year-to-year comparisons. A much smaller problem was an apparent glitch which failed to incorporate one of my withholding payments, no matter how many times I tried to enter it.

I that been using Intuit Turbo Tax for years. I have never had a single-issue using Turbo Tax and my Federal & State Tax Returns are a breeze with Turbo Tax leading the way. I miss the old CD's, but I have been happy with the download Turbo Tax programs, and they have worked flawlessly for me.