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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 671-680 of 9,898 reviews
Apr 15, 2026
Reviewer name: TaxGirlFree
5 out of 5 stars
5 out of 5 stars review

TurboTax Leads the Way

TurboTax always guides me through the process and checks for mistakes during review. It facilitates a process that is complicated and burdensome at best. We shouldn't have such a convoluted system of taxation, but this is a handy tool for making it to the finish line with the least amount of stress.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: kj2123456
2 out of 5 stars
2 out of 5 stars review

Just mediocre

Removing it's deductible is a huge failure. Very frustrating and a decision that should cost someone a job or at least a bonus. The UI is mixed otherwise. At times it seems advanced but then you'll do the same thing in another spot and the UI is terrible.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 19, 2026
Reviewer name: eddie155
1 out of 5 stars
1 out of 5 stars review

Unannounced $100 Transfer charge

I didn't like being told after the fact that i would be charged $100 and $40 as a maryland resident for a refund transfer service. I also did not like that very sensitive and confidential information was being shared with some unknown company (santa barbara tax products group). I trust intuit but have never heard of santa barbara.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: KDragonGirl
4 out of 5 stars
4 out of 5 stars review

Does a great job with taxes

I've been a loyal TurboTax user since probably 2011, and for good reason. Overall, TurboTax has always been easy to use, fast, and accurate. Granted, I do not have a very complicated tax return most of the time: 1040A with the standard deduction so I cannot speak to how TurboTax works for really complicated tax returns. But I have always had a good experience, even the year I moved and changed jobs and had to file in three states and deal with an HSA and an FSA in the same year. My only real gripe this year was some aspects of the UI. I usually use TurboTax on Windows OS, but switch to MacOS this year. And I did notice that the "next" button was constantly "jumping" to a new location on the page as I used the application depending on how much information was on the page. I do not remember having that same experience on Windows, but I did notice that the UI on macOS seemed more utilitarian looking? I can't explain it well except that on Windows the application seems to have a more polished look overall and on Mac its sort of bare feeling. I did also run into one technical issue with importing last years tax return. I had to put my return into a specific directory just to get it to import. Even though there is an option to find the file manually, the import button doesn't actually import it. And no error messages pop up. It just does nothing. The buggy import and UI layout are the reason for the 4/5 star rating. Otherwise, this is a 5/5 application.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
Reviewer name: KVP1
1 out of 5 stars
1 out of 5 stars review

Disappointed in Turbo Tax 2025

I am very disappointed in Turbo Tax 2025.In addition to difficulty with e-filing, the program required download and payment of MA tax software when the MA tax software had already ben downloaded. Also, Turbo Tax 2025 required download of NH tax software .. NH has NO income tax and has ended tax on interest an dividend income.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 20, 2026
Reviewer name: RN64
4 out of 5 stars
4 out of 5 stars review

Beware using TT if you make estimated tax payments

TurboTax is generally very good, but it has a significant weakness for people like me who are retired and living off our investments. My returns for tax years 2023, 2024, and 2025 all had problems related to using the "annualized installment method" for calculating whether I had paid my estimated taxes correctly or not. All three years, Turbotax calculated that I owed a significant penalty for underpayment of taxes, and gave me *no warning* that it had put that penalty onto my 1040 form. If the software had warned me that it was adding a penalty, and suggested that I should go through the TT process for assessing underpayment penalties, I wouldn't have had to file amended returns after discovering the problem. Furthermore, in tax year 2024, TT didn't fill out the Colorado estimated tax payment form (form 204) correctly, which led to Colorado penalizing me, and me having to go through an appeal process.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 13, 2026
Reviewer name: Belinda 25
4 out of 5 stars
4 out of 5 stars review

Turbo Tax used to be easier to follow.

I have been using Turbo Tax for 23 years and haven't had much problem doing so. Why am I getting emails telling me I need to add my income? We are retired and I entered all our income from SS and retirement accounts. I found it much more difficult to enter our SS and retirement income this year than in previous years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026
Reviewer name: DJ PAPA
5 out of 5 stars
5 out of 5 stars review

TURBOX TAXES GOOD

I submitted my taxes but it got rejected because I inputed an incorrect Federal Indentification number. I corrected it and resubmitted the rejected tax return but I had to input my credit card information again. If my taxes are accepted, will my credited be charged the second time?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 22, 2026
Reviewer name: LWM707
1 out of 5 stars
1 out of 5 stars review

App Quality is Degrading

>Updates were slow and in some cases crashed and the app restarted. >I do not like that there is not an option to NOT allow an update. Unless it is critical future versions should allow an opt-out of updates. >The app crashed when transitioning to e-file payment method. An then would not let m e-file after the crash. It wanted me to snail mail file. I finally had to find a previous saved version and go through the e-file steps again. >I have used Turbo Tax since the mid 90's and I am not happy with the performance and have seen it degrade over time.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 12, 2026
Reviewer name: KJEKC
4 out of 5 stars
4 out of 5 stars review

Very difficult to transfer from last year's return

This was the hardest time I've had with many years of using TurboTax. The program was unable to transfer the information from my 2024 TurboTax return to create a new return. I was actually on the phone with a representative seeking help when I attempted, for at least the 5th time, to access the 2024 file and transfer, when it actually worked. I had closed the 2025 TurboTax file and reopened before making the call, and I believe this is what worked. But it shouldn't have been so hard!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .