Turbotax is JUNKware. I will never buy it again. Bugs all over. 1 hassle after another. Their fed form estimated taxes section would not transfer values for estimated taxes paid to state/county to the state form. I retired with 38 years working in IT/engineering in software development and testing. I know what good software is and this is junkware. Next year I will use freetax usa. Done giving money to makers of junk products.

I had no Schedule C deductions, yet TT desktop forced me to fill out the Schedule C worksheet, which I populated with 73 zeros. PITA. Was forced to use desktop TT because online was a joke. Could not go back and fix choices I made earlier. Once you indicated "I want to enter data a certain way" there was no way to change data entry. You were stuck with your initial choice.

I have used Turbotax for last several years without any issues. However, this year my experience in installing the software on my Windows PC was a nightmare. I kept getting error messages asking me to switch user, without giving anymore real info to solve the problem. The few suggestions were useless. After wasting a lot of time, I had to install the software on another PC and it worked.

THIS HAS BEEN A TERRIBLE EXPERIENCE>>AT THIS POINT I HAVE NO IDEA AS TO WETHER OR NOT I HAVE SUCCESSFULLY FILED MY STATE TAXES OR NOT.. Turbo tax used to be a great product but it has gone down hill. Everything now is about upsale and additional charges...

I was frustrated on several occasions with my Turbo Tax experience this year. I had to call CS because you let me download the software without paying for it, but required an access code to use, that I then had no option to pay to get. I tried the online version first and could not get some screens to resize so I could enter information because the enter button was at the bottom and I couldn't see/access it. I had the feeling that real people did not vet this software before sending out into the world. I will have to decide next year if the trouble I had is worth the satisfaction of doing my taxes myself.

Misleading claim of free e-filing and later requiring an upgrade from Deluxe to Premium version in order to get what was already claimed to be 'free.' E-filing is essentially free with upgrade -- so state it that way. I'm printing and mailing my return to save $45 -- be upfront Intuit -- include e-file with 'Deluxe' version or don't claim it is free. Considering a new product just for that (what I view to be unethical) claim.

TurboTax is as reliable as ever. I've used it for 40+ years and never been disappointed. This year encountered a software problem - the program froze and displayed an error message. There was no way to proceed. The automated system recommended a fix, that did not fix. I called requesting live tech support. After a frustratingly long wait, the tech was able to get everything working properly again. High marks for TutboTax tech support.

I've used Turbo Tax to prepare my husband's and my joint tax return and our son's return for several years now. I've never had a problem with it. It' direct and to the point. The guidance is so easy to follow and the accuracy i perfect. The only problem this year was may desktop cannot be upgraded to Windows 11. Thankfully my husband's could.

We have used the TurboTax programs for a few years now and we have been absolutely pleased with the accuracy, features, and online assistance if needed. Additionally, the check for errors is a great feature if you missed or inaccurately entered the wrong information.

One state return was included with the price of the software. I had to exit the program when I was not completely finished with my state return. The next day when I opened my state return, finished it and was then ready to file my taxes, the software considered the re-opening my state return as a second state return and I had to pay $25 to file my state return even though one state filing was included with the original purchase of the software.