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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 631-640 of 9,898 reviews
Feb 8, 2026
Reviewer name: Kirk in Texas
3 out of 5 stars
3 out of 5 stars review

Quality is slipping but the price keeps going up

The fact that I could not automatically download my W2 was huge miss. I had to input everything manually. Also, in the home mortage tax section why is the box number not show. the hint explains this but I shouldn't need to go there for an explanation.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 2, 2026
Reviewer name: HiCost
3 out of 5 stars
3 out of 5 stars review

Outrageous addon costs for elec. filing & states

Turbo Tax software is accurate and relatively straight forward to use. Intuit Turbo Tax fees are extreme, charges for electronic filing of state returns and the cost of an additional state return almost equal to the cost to he Deluxe Turbo Tax package are beyond other vendors offerings. Will review options from other vendors that provide multiple state returns and no or minimal electronic filing fees.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 16, 2026
Reviewer name: JMS1953
2 out of 5 stars
2 out of 5 stars review

Interface leaves much to be desired

The text is very small and hard to read. There is no way to enlarge it. Had to take a pcture on my phone or use a magnifying glass. Very frustrating. Also I had great trouble with filliong out my 1099-R info for my teacher pension. Kept getting asked to do a Simplified line 3 -- It assumed I was entering a purchased annuity. I spent a lot of time trying to figure it out because TruboTax wouldn't let me file even though it didn't pertsin to my 100-R pension. I had to delete the form and started all over again before I could file electronically. SO FRUSTRATING!!!!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 7, 2026
Reviewer name: Jh1954
3 out of 5 stars
3 out of 5 stars review

Too complex

I have a very simple return and yet it is very difficult to use your product. Besides the complexity of the tax code I think it may be because you have too many options currently. Also I could not find out how to verify the accuracy of the ip pin I entered. Also you force me to use a nickname to submit this review, what a pain!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 23, 2026
Reviewer name: MikeS1035
2 out of 5 stars
2 out of 5 stars review

NY State Forms Not Accurate

First off, there's a button to ask a person about your taxes. This button takes you to a pay site that cost me $70 to get an answer that TurboTax should have provided or the software should have populated the necessary form with the information I had already provided elsewhere.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 29, 2026
Reviewer name: EB_Arkansas
2 out of 5 stars
2 out of 5 stars review

Major problem with 2025 Turbo Tax Deluxe Arkansas

Turbo Tax Deluxe 2025 Arkansas State After selecting Filing Status 4 (Married filing separately on the same return), Program prompts for selecting "65 Special" tax credit for SPOUSE but does not prompt for selecting "65 Special" tax credit for PRIMARY and automatically applies the "65 Special" tax credit for the PRIMARY! This results in the $6,000 Retirement Exclusion NOT being applied for the PRIMARY!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 10, 2026
Reviewer name: Jerry2P
5 out of 5 stars
5 out of 5 stars review

Excellent Software

It is very simple to use. The guided questions make it so. It makes a very complicated tax system simple. I've been using it since it first came out and have never had a problem. Of course I have a fairly straight forward return which helps. I will continue to use it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 19, 2026
Reviewer name: Norm sold home
2 out of 5 stars
2 out of 5 stars review

Annoyed

Going through the data entry process was fine as usual. But going through the closing process, printing a copy for review, requiring interface with adobe, was cumbersome and annoying having to load it then cancel, was annoying vs the straight forward print and review procedure of past years

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
Reviewer name: Qyrsta25
2 out of 5 stars
2 out of 5 stars review

I'm considering another Program!

After using Turbo Tax and its predecessors for over 30 years, I am truly considering finding another program. This year's program was extremely difficult to follow. I am an accountant and file taxes for the corporations I previously worked for, so I am at least familiar with things. I had to read and re-read instructions multiple times before, I hope, I put in the correct numbers. This is the first year you haven't included "It's Deductible". When you give frequently to charitable organizations non cash items, that was a God send. If I wanted to price every single item, I would have had a yard sale!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 4, 2026
Reviewer name: TDJ55
1 out of 5 stars
1 out of 5 stars review

Serious problem in Maryland TurboTax 2025

Maryland excludes a certain amount of pension income (such as IRA distributions) that are fully taxable as Federal income. The excludable amount is calculated in Worksheet 13a and reported on Forms 502 (line 10a) and 502R (line 11). However, TurboTax 2025 didn't include this exclusion as a choice in the list of incomes where Maryland differs from Federal. In our case, TurboTax didn't include any amount in 502 or 502R, and its final calculation showed us owing Maryland $12 rather than an actual refund of $2,400.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630