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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 621-630 of 9,826 reviews
Apr 10, 2026
Anonymous
2 out of 5 stars review

Tax Preparation Great - Captua Security Sucks

The tax preparation program is fine but it took over 20 minutes to get through the Captua routine just to pay you $20. Annoyed enough that I will consider another software after using TurboTax for over 20 years, Everyone in my family had trouble and called me. I can't keep recommending a software that they can't use. TurboTax keeps asking to sign up or spend money and you have gone from trusted to very scammy.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 22, 2026
EXCTO
4 out of 5 stars review

Good but does not understand MN prooperty tax

GREAT, EXCEPT - you ALWAYS screw up the MN property tax refund / rebate. We cannot do that until we get our property tax statement for THIS year. Generally get it late in the year. So we have to always skip the thing. Then when we waant to file it it takes a houdini to find the beeping form to fill it out. FIX THAT. Thanks. I often just go to the MN online to do it as it is too cmplicated.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
fxrt85
4 out of 5 stars review

TTX has been my go-to for 32 years

Initially the program froze after inputting Wages and Income. I had to force quit the program, lost all my data to that point and start over inputting data starting with Personal Information. After that, I saved after every section. The section in Wages and Income went to Canadian for some reason but I was able to navigate around it. Other than that crash and data dump, the program was easy to navigate, as in past years. User Advice: save data every few minutes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 14, 2026
surfnhbusa1
4 out of 5 stars review

Not as easy as previous years and beware of gimics

I've used TurboTax for many years - probably more than 25. This year's version was much more difficult to follow than previous years. Some of the links related to needed corrections did not work and it seemed to be impossible to return to the forms that needed to be corrected. Additionally, this version seemed to be too focused on upselling the user to purchase additional products. In several instances, they seemed to try to trick users into purchasing extra services.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 5, 2026
Wen0
3 out of 5 stars review

TurboTax issues

TurboTax in general help me to report tax but in some place, it give me headaches. At end of Federal tax, it will do a review and points out errors. It shows the error on tax forms instead of tell you which steps on the TurboTax you made mistakes. Sometimes, I have to understand how the tax forms works in order to correct the issue. The tax forms can be so complicated that I don't know how to correct the issue. It defects the propose of buying TurboTax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
SAKEITHJ
5 out of 5 stars review

Great Tax Software

Very good tax software have been using for 25 plus years and have seen the growth of the software in that time. It imports previous tax information very well so as to take some of the burden of not having to input information every year. Have not had any problems with accuracy of my returns. Will continue to use in the future.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Apr 8, 2026
Oldtime user
5 out of 5 stars review

Turbo Tax makes paying taxes suck a little less

I have been using Turbo Tax for over 30 years! It has evolved over the years to be even more helpful than when it first came out. I have finally gotten over my fear of downloading it instead of using a disk! I like the new help suggestions. They are easier to use than the old ones. It seems easier to navigate than it used to be also. Paying taxes sucks, but using Turbo Tax makes it suck a little less.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 5, 2026
anonymous1through9
3 out of 5 stars review

Be Prepared for fees

So many unexpected fees like the $25 fee at the end for e-filing with the state of Oregon. No autofill on the codes on Box 14 of my W2. Some links are broken or don't work. I spent $120 total for tax service, and probably more than a full day. Had I found an accountant, I would had paid slightly more, by not much and got my taxes done in an hour or two.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
TaxedEnough2025
1 out of 5 stars review

TurboTax is Horrible for 2025

TurboTax 2025 Deluxe failed me this year. After adding the CA State return, the application would hang or sometimes I could get to the next step by waiting 5 to 15 minutes for the application to respond. I used many backups for repeated attempts, stripped out the CA return several times nothing helped. I did manage to file but I am exhausted and spent over 15 extra hours battling with the "Not Responding" delays and lockups.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Timtool1
2 out of 5 stars review

Overgrown overstuffed too expensive

With "advances" in technology the interface has got way too complicated. Lots of hitches--thought I'd lost my return. The on-line vs. e-file vs. whatever is confusing, and with all of it still getting nickeled and dimed for huge fees for electronic processing that costs no one anything. At the beginning of it all, somehow I "automatically" paid for Turbotax this year so sorta went with it....but next year no.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630