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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 611-620 of 9,898 reviews
Apr 14, 2026
Reviewer name: 5233
3 out of 5 stars
3 out of 5 stars review

Wouldn't let me e-file

It wouldn't let me e-file because it couldn't handle a $15 1099-misc I entered it exactly as sent to me. It was the software's fault. I only use it because I can do my children's forms on the same installation and I am familiar with the process. Frustrating to spend half an hour trying to massage the software into working.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 17, 2026
Reviewer name: Retired Story Teller
4 out of 5 stars
4 out of 5 stars review

Now, where did that question come from?

As always, TurboTax made filing my return much easier. I can't imagine doing al this by hand. However, it is somewhat frustrating to have the program features - manner of answering questions - change from year to year. It appears that you completely re-invented the wheel. Different is not better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 11, 2026
Reviewer name: chinthe
4 out of 5 stars
4 out of 5 stars review

Awesome but could improve the medical expenses

Very good experience. Did not know if in the beginning I would know that taking the standard deduction was the easy way to complete the form. But, I tried to itemize the deduction and found the section to enter "total out of pocket medical expenses" rather complex and redundant resulting us going back and forth to make changes. It should list the items in the beginning to inform taxpayers to separate medical, dental, eye care, transportation, etc. during the entire year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 18, 2026
Reviewer name: bigrednc
5 out of 5 stars
5 out of 5 stars review

turbo tax desktop is the way to go!

i started with the online version of turbo tax after receiving several emails about the product. for my needs i felt that the online version was extremely glitchy and frustrating to navigate through. its the first time i was frustrated with a turbo tax product.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 9, 2026
Reviewer name: CJNelson00
2 out of 5 stars
2 out of 5 stars review

Need directional changes

TT kept crashing at startup. Popup appears, but before you can select the form to continue, TT application disappeared. Very fustrating. Dont like the idea cant download TT from Microsoft Store because Intuit wont collaborate with Microsoft to allow Windows S (Secured) OS systems to use TT. DOnt like recommendation to disable Secured. (3rd year complaining about this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
Reviewer name: EGrogan
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is GREAT

Although I paid the $25.00 fee, I'm not sure if my State (Virginia) return was complete. I did not see a form to sign and mail but yet the return went thru. Don't know if it will be accepted. Hope someone will let me know what went wrong and how to correct it. Thank you.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 5, 2026
Reviewer name: Frank is upset
3 out of 5 stars
3 out of 5 stars review

Disappointed with this year's accuracy!

I had listed my Connecticut State Income Tax refund when I did my income on the Federal Return; however, it was not carried over to my Connecticut State Tax Return! Also on the File by Mail Instructions for your 2025 Connecticut Tax Return (Page 1) it says write "2025 Form CT-1040" on the check. On the next page Form CT-1040 Required Fields, #11 it says write "2022 Form CT-1040"

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 29, 2026
Reviewer name: RCD4
3 out of 5 stars
3 out of 5 stars review

Harder to itemize donations

I didn't like the itemized deduction section this time. There was no longer the assistance like last time where there's a list of items with the values and you can click on all the items and it calculates the total amount for you. This time I had to separate each item and treat it like a separate donation even though the date and charity were the same. It took much longer to complete this section of the form. Was not happy at all with this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 23, 2026
Reviewer name: j 79
2 out of 5 stars
2 out of 5 stars review

turbo tax was very difficult to use this year

started out using turbotax a lot of years ago and liked the simplicity (remembering this is tax software) of the early versions. through the years the programs have gotten more difficult for a low computer IQ guy like me to the point where this year was a real struggle. this will probably be my last year with turbotaxrbotax

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 30, 2026
Reviewer name: GrowingBelly_JB
4 out of 5 stars
4 out of 5 stars review

eFile screen same bug as 2024. 2nd bug - county

I like the walk-through approach even though this is 3rd or 4th year where we only get the standard deduction. The efile screen still hasn't been formatted to fit the screen so I can't click on continue without first making the taskbar disappear. TY 2024 had the same problem. When attempting to efile - received another error - this time it asked for my county?? Why couldn't Intuit pull this automatically from the zip code?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630