I miss the old table/feature which helped to assess amounts for charitable donation items. That was very useful and much easier than the currently available process--hate the new process. It's difficult to find the correct items especially if you have a variety of items. I had to try multiple times with different names to find the right item for my donated items.

Fails to Unmark estimated items. F8 fails, Menu fails, requires form to be deleted and re-enter data. It has been doing this for 3+ years and I report it every year! I am tired of Beta testing your product for free. Worksheets fail to indicate where and entry will be made on the final schedule. Schedules fail to show where data was entered. It would be nice to have a full graphic of which worksheets feed into which line number and of course, to which form are they entered.

I have used turbo tax for many years so i am comfortable with the entries. I have not had good luck when calling turbo tax for how to enter something, so I no longer call i just try to figure this out myself. My taxes are no longer complicated, so it is pretty much the same each year.

YES! IT WAS THIS VERY OUTSTANDING YOUNG LADY NAME SALLY. MS. SALLY THE GREATEST PERSON I EVER TALK WITH. I ALWAYS ASK FOR THE NAME OF THE PERSON I SPEAK WITH AND WHAT STATE THEY'RE IN I EVEN JOTTED IT ON A P0ST-IT AND CAN'T FIND IT NOW. I EXPLAINED MY PROBLEM ONCE AND SHE LISTENED THERE WERE A COUPLE OF OTHERS BEFORE HER WHO TRIED TO HELP BUT SALLY IS THE BEST!!!

This years product design is bad. Using the box approach has led to mistakes. Last years program was better. Any downloads from financial houses led to double entries if one was not careful. Wells Fargo was terrible since each entry had to be redone for each step.

Had a couple of hickups using TurboTax this year, the most irksome being unable to electronically import data from my financial institutions. Despite considerable time spent on the phone, the problem couldn't be fixed, although it later came to light that things worked when I installed Turbotax on a different computer.

At the beginning, tell me what documents I need (credit card numbers, driver's license numbers, etc. Also, since you only now support Windows 11, I never found a way to utilize the info from my prior returns. As a result, it took much longer to file my returns electronically than if I just printed it and wrote a check,

I have used TurboTax for years and am very grateful for it's taking me through step by step-by-step feature. This year, at age 94, I deeply appreciated the telephone help from some amazingly patient assistants. I am reassured by the check errors feature. Thank you.

It was extremely disappointing to use TurboTax this year. They dropped the It's Deductible feature and replaced it with a dismal and very cumbersome alternative. They failed to properly notify people before they purchased this year's version that they had scrapped the best feature of their software. I do not plan on purchasing Turbo Tax in future years as the itemized deduction process is a pain in the butt now when it used to be easy. I had to go outside of Turbotax to find alternative software to use in getting a value for the goods and clothes we donated.

INSTRUCTIONS FOR DOWNLOAD NOT AT ALL WHAT I ENCOUNTERED. HAD TO FIND MY OWN WAY AND GUESS ALOT. BEGINNING A NEW RETURN ON A DIFFERENT DAY AFTER CLOSING TURBO TAX WAS ALSO DIFFICULT TO FIND MY WAY. ALTOGETHER I DON'T THINK I WILL PURCHASE TURBO TAX AGAIN AFTER USING IT FOR MANY YEARS. Allen