Product is easy to use. My only nitpick is that Intuit keeps trying to force me to use their on-line service, when I always want to use the desktop and they try to upsell to the higher-cost programs when they aren't needed. State return was only $20 this year, which I liked.

The desktop version is fine. For the first time I tried the online version. I completed it but was unable to efile it due to an edit that could not be resolved regarding the taxable amount of my Federal pension. I was charged for efiling but was advised I would have to file the return on paper. I started over and was able to efile using the desktop version. Please issue a credit for the online version efile that could not be efiled.

The tax part is great, but I feel like around every corner Turbo Tax is begging me for more money. And be ready to click OK 10x where it only needs once so Turbo Tax can pretend they are reviewing for accuracy, finding more deductions, etc when it is doing nothing special. Really, it is extremely annoying to use, yet again. Too bad as if you strip all of the nonsense out of the product, it really is a seamless way to get your taxes done accurately.

I have been using Turbo Tax for 23 years and haven't had much problem doing so. Why am I getting emails telling me I need to add my income? We are retired and I entered all our income from SS and retirement accounts. I found it much more difficult to enter our SS and retirement income this year than in previous years.

Overall, the 2025 TurboTax Deluxe was very good. There are a few questions I couldn't answer or were unclear. My Pension Plan Provider doesn't have a "FIN" ID number, so I entered their Federal ID # in its place. I used online searches to clarify info on RMD withdrawals to fill this section.

Disappointed that It's Deductible was removed in the year - so part of the deductions were in the software, and part had to be manually done. Just made it messy. If you were going to get rid of it, seems it would have been cleaner to do it at the END of the tax year. I'm shopping other options now that It's Deductible isn't available anymore.

I had a much better experience with this year's (2025 tax year) desktop version of Turbo Tax than last year; the 2024 version was glitchy and generated several errors. The 2025 version experience was much closer to the old disc version experience. The interface is good and guides one clearly through the steps. I still don't understand why the state filing fee can't just be added to the up-front price, rather than having to purchase it before e-filing. Turbo Tax is still less expensive than having someone prepare my taxes, but still not that cheap.

Except for removing ItsDeductible, it was an easy to use experience like previous years with clear information and walk-thru details, compatible with Windows, and very accurate. Removing ItsDeductible from TurboTax was such a giant mistake. This was a valuable feature that allowed loyal users to easily take care of itemized deductions with ease. That is no longer the case and TurboTax made this part of the experience so extremely difficult I'm considering other tax application options for next year.

I have used TurboTax for decades at this point. It is a trusted and valued software program for doing my taxes. I would like to see an improvement that if a state doesn't have state income taxes, confirm the payer's state, then if no tax requirements, don't keep asking to start state return or submit it.

Have used Turbo Tax for years and loved it. Since the product migrated to an online download, it has been loaded with issues. This year spent over 2 hours on the phone with Special Support, with ZERO results. They were pleasant, apologized many times, but even with their tech support added to the line, no results or resolution. I spent another 2 hours online searching for answers and FINALLY was able to resolve the problems with the software by accessing the program as Administrator and working through 'patches' and 'downloads'. Not sure I will use TurboTax in the future. It is a shame, as it used to be a reliable, quality product.