In the beginning your instructions are very difficult to follow, I am very old and instructions should all be so older people can unstand.

I am a little disappointed in the fact that you advertise a free service unless I used your product last year.

You stopped supporting windows 10. Makes it harder to complete at home and I'm not comfortable putting all my information online.

Really an excellent software program. First time I used it crashed and I didn't save data.My bad. After that, it went flawlessly

As always, TurboTax was very easy to use. The features were detailed and especially easy to understand.

Could not file state tax electronically due to an error applying the payment. First time this has happened over all the years I have used TT.

Not honest with cost, asked for upgrades through out, still paid 60 in refund processing, for what now?

The TurboTax Easy Guides were more complicated. Also, I had trouble updating or correcting entries. Otherwise - great.

TurboTax has a bug for WA state that will not allow e-filing. It's been complained about since Feb7th and there is still no fix from TT!

I have used Turbo Tax since it began. I feel it is easy enough for most anyone to use. I've never had any problems with it.