Was already in Federal Review when software glitched and had to restart my computer and in the process had redo all of the tax information I had already entered. Please get this fixed before next tax season or I may go with a different tax software.

The really mucked TurboTax up for tax year 2025. I've been a TurboTax user since the late 1990's. I do my taxes, did my in-laws for years (both deceased now), do my mother's and my brother's and for close to 8 years now my 3 children's. This year the interview process seemed more unclear and cumbersome than ever. The review for errors was almost non-sensical. It had multiple issues with imported documents. I though I messed up so badly, I deleted my mother's and started fresh. It actually needed address and multiple changes for Edward Jones downloaded 1099-R. Next year I am going with H&R Block.

I encountered a problem when trying to file my State Tax Return via the mail. When I e-filed my Federal Return, your system assumed that I also wanted to e-file my state return, which I do not want to do. The only options that were provided on the screens were 1) e-file for a fee or 2) to e-file at a later date for a fee. There was not a third option to designate for the state return to be mailed.

Software had me duplicate three 1099 INT entries. Fortunately I reviewed everything after its "error" checking stated everything looked good. I found the duplicates and deleted them. This could have cost me $300. Not happy with your software. May go back to TaxAct

Great product. I have been using it many years now and plan to keep using it. I never have to worry about if it processes the information correctly or not. I like the fact that it takes me through all the key topics so I don't miss anything. Keep up the good work.

Software was good and made tax filing easier. One problem was when I went to file state taxes. I had the Deluxe edition with state included but no e-filing. The flow would not allow me to NOT e-file the state even tho' all the forms were done. I backed up and tried it 5 times with same result. The guidance and interface definitely needs some work for if you want to e-file federal but not state.

My E-File was rejected three times, forcing me to file by mail. The reason for rejections was same all three times, "PIN for the first taxpayer on return is missing" - TurboTax has space for 5 digits PIN while it seems that IRS is issuing 6 digits PIN. I paid $25 fee for the state e-file that is wasted.

I found it harder to input the required information this year than in previous years. Additionally, there were several times where I was forced to go to my previous year's return to retrieve information that Turbo Tas said i needed. WHY?? I have used Turbo Tax for many years and the previous years returns are all saved in the files that Turbo Tas originally put them in. Turbo Tax should be able to pull that information forward as needed, in the same way that they pull all of the other information forward.

The product is pretty good, and a lot of thought has gone into it. However, in recent years it has suggested that I take the standard deduction. When this happens, it does NOT print the information from Schedule A, which I want in order to verify the calculations. In fact, I think it's making an error, but I will have to reconstruct Schedule by myself to see. Even if no error was made, I need this data for future planning, etc.

It was fine. I did not use any assistance for taxes. I did call customer service when the software would not accept the month of expiration of my credit card to pay for state e-file. Before calling I had tried going back a few slides and restarting from there to no avail. However, when the representative came on the phone and I repeated the steps to go back a few slides to describe what was happening....IT WORKED! No rhyme or reason but I got it filed