Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 531-540 of 9,826 reviews
Apr 15, 2026
Msqrd
3 out of 5 stars review

Still works, but some frustrations ...

1. I was frustrated to find that TurboTax 2025 Desktop requires Windows 11. 2. In determining Estimated Tax payments for 2026, I couldn't believe that TurboTax had moved away from the previous screens that showed 2025 amounts next to the fields to enter 2026 amounts. My first run-through I totally overlooked the "Other income" box hiding in the middle of a bunch of things that didn't apply to me, so TTax told me I would owe no California tax in 2026 (actual case about $2000 as non-resident). Seeing the corresponding 2025 amount would have clued me in right away. 3. When entering 1099s, etc., please don't waste a screen trying to have me import my data. Just put the Import as an option on the page with the fields to fill in. It's annoying to have to skip the import for each 1099. 4. Also, I'm hearing that you might be considering discontinuing the Desktop version. If you do, I will be heading to an alternative that continues Desktop support. I do NOT want my financial data sitting in the cloud.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
DaJohnB
3 out of 5 stars review

Some problems

FTC not included on return cover Summary's total tax. Could not remove another (unneeded) state return. It arrived here because my 100% residency in one state was mishandled by TTax. Poor programming on form listing our pensions. Moving amounts from one of us (error) to the other does not edit properly. Had to delete each entry and re-enter it in the correct. Intuit -TTax is very late getting the program ready for customers. Updating frequently during the tax prep season is poor management and/or limited staffing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
t929
5 out of 5 stars review

Turbo Tax is still a great tool to get taxes DONE.

I'm only annoyed/upset with the estimated state taxes NOT being listed when doing the state return. I hunted thru the state forms several times, then went back to the federal forms looking to see if it was entered there, which I finally saw that it was. I'd appreciate having the estimated state tax field and number shown so it' be a reminder and check that it was done already. Sometimes there isn't time to go end-to-end in getting the federal & state taxes done in a single session. Thank you.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
mtbpa
4 out of 5 stars review

Delay of 2025 product had a negative impact

My experience with the actual filing was very smooth. However, Turbo Tax did not have the 2025 version available until 2026. I usually do a pro forma exercise in December to determine any final actions and what sources of my investment funds to use for my living expenses. I was unable to do this and it created more work and led to unexpected results this year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
User since 2005
1 out of 5 stars review

Turbotax has gone downhill.

After 20 some years, I will probably look for something else next year. The changes in the product are for the worse. I am getting bombarded with entreaties to upgrade to the online premier version. Maybe I accidentally said yes one time. Biggest problem I had was that the program somehow deleted three key 1099R forms from the record. I had printed a preliminary copy of the 1040 that did include these. I discovered the error too late and now have to file an amended form. The wierdest thing was that when I reentered these 1099's I thought well my tax is going to be higher but at least I will have more withholding to show. But somehow, the withholding had not been deleted. I have to file an amended return and write two more tax checks. I may have to pay again to efile. Don't know yet. Also, it won't pull up my return from last year now so I can't easily do a two year comparison. My tax advisor doesn't like Turbotax. I will consult with him before filing and see wha he recommends.for next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
AT64859
4 out of 5 stars review

Loss of Its Deductible Messy

Disappointed that It's Deductible was removed in the year - so part of the deductions were in the software, and part had to be manually done. Just made it messy. If you were going to get rid of it, seems it would have been cleaner to do it at the END of the tax year. I'm shopping other options now that It's Deductible isn't available anymore.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 21, 2026
Michigan roo
3 out of 5 stars review

Getting Worse

I have been using Turbo Tax for 0ver 10 years now. It was bad enough to have to have to purchase a new laptop because Turbo Tax no longer supports Windows 10, but now it seems less user friendly. There were a number of additional questions that were never asked before and it seems more difficult to go back without having to answer those same questions again. Also, this year's version will not let me even start my city tax return until I file my federal return. I don't understand why. If Turbo Tax didn't hold all my previous year's return. I may consider using another software option.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 9, 2026
WillHR
3 out of 5 stars review

Test, Proof, Test the program.

The Expert had some of the same problems with the program as I. For example, the program wanted information on my home mortgage. My mortgage was paid off in 2002. It would not accept my balance of $0 mortgage - there was no provision for no mortgage payment. TurboTax should have had a proofing team to catch problems like this one as well as others which I do not have time to list right now. I am a retired Certified Financial Planner.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 17, 2026
Moonbeam26
2 out of 5 stars review

Definitely not awesome

I went through the whole process in a day and a half, without much trouble. I've been doing taxes for 50 years, mostly with TurboTax. However, today you tell me now that my federal filing was rejected because the AGI wasn't correct. It sure was! I can show you several other AGI entries on the Federal forms from last year. EVERY ONE IS THE SAME AS WHAT I HAVE LISTED FOR THE AGI. THE NUMBERS ALL MATCH! YOU NEED TO FIX THIS.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 2, 2026
123nlt456
5 out of 5 stars review

Love TurboTax!

Turbo Tax has successfully taken me through years of owning a business, selling homes, retiring, managing savings, having 2 dependent children, college and loans. I have confidence in this program. Some of the questions were not clear to me when my information was different than what TurboTax was looking for. A big issue for me is the small font and poor contrast of text to background. With a visual impairment, it makes it very difficult to read and I may have to discontinue using TurboTax next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .