Software works well enough, but pricing is really unfair and close to misleading. Misleading because IN ADDITION to paying more for the deluxe version that includes one state tax return, at the very end user finds out it will then cost an ADDITIONAL $25 to e-file that state tax return. This surcharge should be more clearly and prominently displayed before buying this from TurboTax.

I use Turbo Tax for decades and I am very pleased with this program. This year I had for the first time a IP-PIN set on my IRS account. I forgot about it and e-filed the return and it was not accepted. Then I typed in my IP-PIN and e-filed again. Not accepted again, because I used the IP-PIN from 2025 and not looked up the new 2026. after that fixed, the return was accepted. Here is my proposal: Turbo Tax should ask about a IP-PIN and remind to get the latest one from IRS.

Desktop product has very good accuracy, compatibility, features, guidance and interface. I initially tried to use the online product but found it more difficult to understand and use. Thus, I eventually used the desktop product instead. I will stop purchasing and using TurboTax if the desktop product is ever discontinued.

I have used TurboTax for many years and I for the most part like it very much and will continue to use it. Additional comments: 1.) There are features I have asked for that remain unavailable. The Control-I feature available on many entries is very helpful. However, the information entered in the dialog box is not copied over to the next year. This results in having to open the previous year's file, finding the same entry, opening the dialog, and manually copying the text from one year to the next. Very tedious and as a software developer, does not seem like much effort to make this happen. Please consider it. 2.) In doing 2025 taxes, my initial efile was rejected because I had not entered in the 1095-A information. I agree I could have been more thorough, however, if baffles me that TurboTax error checking did not flag it as an error. Judging from the TurboTax Community this has hurt many users since 2019. Please consider a warning. 3.) For the 2025 Deluxe version, it seemed like the "Visit All" box did not actually Visit All. Perhaps that is why I missed the 1095-A form, not sure. But after my rejection notice, I went through every income and deduction again which I had to manually click on "Start" or "Update" on every item because "Visit All" seemed to look at only the first topic in a given section. 4.) When completing a section of entries, the program reverts to the top of the page for either income or deductions. It would be helpful as a user to revert back to the section I just finish instead of having to scroll down the whole list of sections I have already completed to get to the next section that I need to fill in. 5.) There are consistency difference in how categories are finished. Some have a choice similar to "None of these apply" while others just list questions with no required response. I vote a "None of these apply" response as a consistent expectation. Thanks for listening!

using Turbo Tax for nearly all my life has become easier every year. it was a little more difficult this year with some retirement tax situations but the interface is excellent for running you through all the expected incomes, deductions, etc. There is absolutely no reason why I would not use it next year again!

Both my Federal and State returns were rejected due to the fact the ID PIN was missing! This was due to the fact that at no point in the process did Turbo tax request the PIN, nor warn it was missing during the review for errors. Given IRS was not forthcoming with the PIN, I finally found I had to log in to their web site to get it. I found the entry point to enter it and resubmitted the return.

The Turbo Tax customer-service representative that helped me was very helpful and provided the best customer-service experience I ever had with Intuit Turbo Tax. She helped me load the 2022 Turbo Tax Premiere Software and I was able to get to amending my 2022 Tax Returns. The next representative that helped me to find all the appropriate forms to fill out, guided me throughout the entire process and is very customer service-oriented as well. She guided me throughout and was able to successfully amend our tax returns. Service provided by your representatives exceeded all my expectations. Thanks again Intuit for the help provided by your knowledgeable staff and will not hesitate to recommend to friends and family to use Turbo-Tax for their tax preparation needs.

With the updates for the 2025 year on turbotax, I found that it is not as user friendly. The income section for recording the W2G was very confusing; I had to search through all of the income topics. Maybe listing the actual form #s in the category heading would help so I know which form applies to that line item. We have used TurboTax for years and we will continue. The programming allows for my amateur computer skills!

The desktop version is far more not-user-friendly than previous versions from searching for help prospect. For example, in previous desktop version, when I typed PIN, it provided an easy access link for me to enter the PIN. Now, it directed to the website and also no easy instructions provided to where to enter the PIN. For another example, I searched "Where to enter 529 contribution in IL Tax form?", here folliowing is what I got from the TurboTax website (after I signed into my TurboTax account (which is completely not correct): Illinois does not offer a state income tax deduction or credit for contributions to a 529 college savings plan. Therefore, you do not enter 529 contributions on your Illinois state income tax return. You only report 529 contributions on your federal return if applicable, but for Illinois state taxes, there is no entry required for 529 contributions.

using Turbo Tax for multiple years and it easy and straight forward to use. Only reason for 4/5 instead of 5/5 stars is not listed as being compatible with Windows 10. From what I understand, i see no reason TurboTAx shouldn't be compatible with Windows 10. While I recently got a Windows 11 computer, my mom (age 92) isn't getting a new computer and I do her taxes. I am at least going to try to download TurboTax on her unsupported machine. If that doesn't work, we will have to choose between me hauling my desktop to her place or bringing all her tax documents to mine. For security reasons, I do not consider TurboTax on-line an option.