Very helpful except in identifying a typo I did and in inputting a 1099 by hand. Also problematic when a financial organization wouldn't import. Same business multiple years. I had to use chat for guidance when the instructions were too general or didn't tell you where to find an item to check it.

You have a major problem with your credit card inputting for the state return. The vertical dropdown box of the month of expiration only goes from 1 to 11. My credit card expires on month 12. And I cant see the 12 to select it. I can't even type the 12, since your program forces me to use the dropdown box which does not show the 12 option. And I cannot resize my window to see the 12. I had to use another credit card that had a non month 12 expiration date, which is silly!!!!

did not prompt for marketplace insurance, so missed and tax rejected. Download of some formes (1099_) through a website/login only downloaded ½ of h 7 1099's making it a hot mess to clean up for accuracy. Each year seems worse than the last. Not putting much into the desktop version anymore.

I already made a comment that I was unable to import any of my information from my bank and my broker. It said I needed Quickbooks or TXF files. I don't have Quickbooks or TXF files, so I had to enter everything manually. That was very annoying. Also, I did not want to file my state tax forms electronically, and indicated that . However everything I printed referred to me filing electronically. My tax form showed a large N after the "e-file opt out" question, and I was unable to change that. I had clicked that I was NOT filing that tax form electronically. I am vey disappointed and that is why I gave only 3 stars this time.

Mostly pretty good, but some glitches exist. It sent me ack to the main menu of deductions a few times when it discovered I was not qualified for a particular deduction instead of continuing the interview. It also asks for your name and address in several places even though you have already provided it. It should just ask you if it should use your home address.

I've used TT for many years, but this might be the last time. Gets harder to use every year; changing the layout functionality every year just so it 'looks new', I guess. I hit several bugs/defects this year, but you can no longer report them within the app... or they've made that capability too hard to find. Now they want you to communicate via Facebook and X, but I don't think the general public really needs to know about my taxes! I guess they're trying to drive users off the desktop version, so they'll use the web-based version. They're just going to drive me to try a competitor's product next year. Not sure how accurate their results will be this year, either, since several screens displayed something like, "#undefined", and other sections sent me to question flows not relevant to my tax return. Then the NC state return required me to enter information about military retirement pay that I already entered on the federal flow. Very disappointing experience.

I have always had a good experience with Turbotax. However, this year, it has frozen on me multiple times. Also, I am having difficulty paying for filing my state tax - the screen consistently freezes when I'm led to the outside vendor for credit card information. Therefore, my state tax return is not yet filed. Frustrating!

1. Inconsistent presentation in each login. In the days of AI, it loses what was said earlier. 2. I got confused with my 1099-R auto-downloaded data. 3. When I thought Review was successful in one run, it asks mor questions on the second run if I happen to logout and login. I dont know why it discovers to questions after a successful review.

I've changed my review to 1 star - My return was continually rejected bc apparently I don't know how to cut & past our AGI from our 2024 return. I asked Intuit's AI chatbot which checked and said our return had not been rejected. I went to Turbo Tax and checked the status of the return and it still came up as Rejected. I really didn't want to mail our return, but finally gave up bc I'd spent collectively at least 2-3 hrs trying to get it submitted electronically. The 1st time I used Turbo Tax many yrs ago, it was super easy. It's gotten more difficult and cumbersome over time. More technical jargon. Links provided for return being rejected are not correct and need to be updated/revise. Keep in mind the following..."Explain it so a 6th grader can understand it."

I submitted both state and federal returns the end of February, both were accepted, and I received my state return in less than two weeks. It has been 4 weeks, and I am still waiting for my Federal. Today is March 20th, why is TurboTax still sending updates for state, and federal? Updates should have completed before the season began. Am I gonna have to re-do my taxes?