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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 511-520 of 9,898 reviews
Mar 8, 2026
Reviewer name: Grumpy 69
4 out of 5 stars
4 out of 5 stars review

Microsoft to Apple Doesn't Work Well; Beware!

I recently switched from a microsoft based computer to a Mac - but after much frustration, was not able to pull up my 2024 tax return on the Mac. I had to dig out my old computer and do my return on it. Hopefully next year will work because I was constantly moving from one computer to another to gather the data that was saved on the Mac. I used several different help topics but none of them would solve my problem.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 10, 2026
Reviewer name: Glibert
3 out of 5 stars
3 out of 5 stars review

Used to be very good!

Was so much easier when you supplied a disk. my daughter has the account and supposedly 5 family members can use TurboTax on it. Now getting it on my computer from her account is extremely difficult. I have been using TurboTax since it was on a single 5 inch floppy. Over the years it has seen considerable improvements but not last year nor this year. For instance the red buttons in the 1099R page are in-operative!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
Reviewer name: Pete Z
5 out of 5 stars
5 out of 5 stars review

Good Software

I have been using TurboTax for many many years, and it's never failed me. This year the "Big Beautiful Bill" threw in some quirks, and my wife and I had some other new tax activity that required some guidance. The TurboTax software was more than sufficient to help us cover all of the bases with not a lot of effort. We were particularly pleased at the way TurboTax offers easy-to-understand explanations for most of the boxes that need to be filled. We will definitely continue using TurboTax in future years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Apr 4, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Overall but needs work on Rental Properties

Been using TT since 1998. A generally excellent product. The only thing I've ever found that needs to be fixed is how you handle personal use of vacation rental property. For example, if I use my property for 5% of the total rental days in 2025, TT assumes that same 5% personal use (and 95% business use applies to all past years. Not so. in 2024, my personal usage may have been 6% and perhaps it was 8% in 2023. TT's assumption that personal and business use percentages are the same every year results in errant calculations of depreciation. I realize this is all fixed in the final year of depreciation, but TT's method of handling this is wrong.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 16, 2026
Reviewer name: Sergio101
2 out of 5 stars
2 out of 5 stars review

TurboTax did not show new TAX deadline extention

TurboTax is always updating and it may look that it is up to date and keeps track of important Tax anointments. The truth is - it is NOT! It missed the important federal tax extension deadline for state of Tennessee to file taxes for 2025: https://www.irs.gov/newsroom/irs-announces-tax-relief-for-taxpayers-impacted-by-winter-storm-fern-in-tennessee-various-deadlines-postponed-to-may-22-2026. It is shame!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 31, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Disappointed due to Virginia return issue

No problem with e-filing my Federal return. However, I could never get the Virginia app to respond so that I could pay $25 to e-file. I spoke with your technical support several times to no avail. I have used Turbo Tax for decades that this is the first time that I have been completely disappointed with your product. Whatever is wrong with the Virginia segment needs to be fixed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
Reviewer name: Tom 213
5 out of 5 stars
5 out of 5 stars review

Easy to use

I've used Turbo Tax for more than 10 years, and it is great. Very comprehensive and essy to use. One comment is that it put a 1099-MISC amount into a Schedule C (business) which it should not have (I had a business in the past but not this year). It took a while to figure out how to correct that, but I got it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 4, 2026
Reviewer name: Seasray
4 out of 5 stars
4 out of 5 stars review

Never got financial import working

I've been using TT for many years with the desktop version on various versions of Windows and this the first time that I can remember, that the importing of data from various financial institutions would not work. In researching this, Intuit had no answer just "manually enter data" which is a real pain with financial records. What ever Intuit did to break this, needs to get fixed for next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 28, 2026
Reviewer name: Greyman59
4 out of 5 stars
4 out of 5 stars review

TurboTax is still a great way to file your taxes

I have used TurboTax for years. This year was a pain. More questions, more complicated. Also less accurate. Downloading from Financial institutions did not work correctly as did downloading from 2024 TurboTax. I get lots of emails advertising your product which are totally unnecessary....I already bought it. I seem to recall an ad offering free State filing, then your charge me $20. Not a big deal, but come on !! I then see ads for free filing and a user for 20 years or more gets a bill for $20.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Mar 31, 2026
Reviewer name: Nupe9312
4 out of 5 stars
4 out of 5 stars review

It works

This year there were two areas that I had to go to the forms and input data to fix omissions by the software. Even though the information was requested and given, it was not recorded and thus I had to go in manually and make the notation. This happened with the RMD 1099R. It did not record that all the required distribution had benn made. The other area was it did not give me the option I wanted for the Alabama state tax. I had to go into the forms and select the higher amount.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630