Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 501-510 of 9,898 reviews
Apr 15, 2026
Reviewer name: MrMrHall
3 out of 5 stars
3 out of 5 stars review

Male Bovine Feces on with the upsell.

I have to trust your calculations are correct. I CANNOT STAND THE CONSTANT UPSELL. PS if you want me to respond beyond this, I will require payment, in advance. Unless I choose, I do not give out advice, recommendations for other information for free.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 10, 2026
Reviewer name: stlconnection
4 out of 5 stars
4 out of 5 stars review

Great software, but some confusing implementations

I have used TurboTax for many years. This year I found the sections dealing with Income, Interest and Dividends to be confusing - when you select to work on Dividends, i displays all the 1099-INT forms as well. Was confusing because I initially thought that I had inadvertently entered my 1099INTs as 1099DIVs, and started to delete them. Why have separate buttons for INT and DIV if they both go to the same place??? If I select to work on DIV, please only show 1099DIVs!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 2, 2026
Reviewer name: DAB26
3 out of 5 stars
3 out of 5 stars review

Not as smooth as in the past

I have been using Turbo Tax for many years now probably 20 or more. It has always done a good job and I have been satisfied with it. This year it seem to have a lot of glitches. It wouldn't bring up some of my last year's information and I had to retype everything in. Wouldn't go to the right place on the tax returns I kept having to try over and over again. In the end I was able to complete my taxes but the process was not as smooth as in the past. Hope this was a aberration for this year only.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: TipnringTwo
2 out of 5 stars
2 out of 5 stars review

Lost Financial Info

The TurboTax 2025, did not carry over my financial information. It showed my personal info, name, address, ssn, etc. but financial info: institutions, address, account numbers, etc. had to be typed in again. Also my checking account info was also missing at the end. Having this info carried over year to year made using TurboTax easy and convenient. This year it was a pain.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
Reviewer name: LC for JM
4 out of 5 stars
4 out of 5 stars review

Only ran into a couple of issues

Everything was fine, not sure where it showed up but it was asking me for Canadian income and I never said I had any. and another was the interest on an account. I never received a 1099-int form but wanted me to continue filling one out. After a few attempts, I was able to bypass both issues. I'm only mentioning this because i never seem to have ran into this before. Update: I really had quite a time with some things, a lot of little quirks. Someone really needs to check the software again. I went to do my state and it told me I was done. I couldn't get into the state until i came out of the program and then back in again.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 16, 2026
Reviewer name: H5olly
4 out of 5 stars
4 out of 5 stars review

Changes in format a loser

Need to add back some of the detail screen for example for charitable contributions. Was not asked about basis for my IRAs. Not as user friendly as in previous years. Placing interest, dividends and investments all on same screen not helpful and a pain when returning to investment.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 19, 2026
Reviewer name: mh8537
5 out of 5 stars
5 out of 5 stars review

excellent tax program for individuals

I found the program user friendly with the step by step process. I have been a turbotax user for decades. I found the help menu a bit lacking this year. I had to research some of my responses on the internet a few times as I choose to not have to pay an additional fee for help through turbotax assistants.. I never want to use the cloud version, so please continue offering us the option to save and use our program on our own computers. Thank you.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 31, 2026
Reviewer name: PAW2
2 out of 5 stars
2 out of 5 stars review

TurboTax is okay

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 16, 2026
Reviewer name: BrendaKF
5 out of 5 stars
5 out of 5 stars review

Trust TurboTax

I have been using Turbo Tax Deluxe for almost 30 years and Trust their program totally. The help topics and guidance are step by step and very easy to use. The software is very user friendly! By-the-way... I am almost 76 years old and if I can do this, you can!!! :)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 17, 2026
Reviewer name: Datca
4 out of 5 stars
4 out of 5 stars review

Starting not to like

For the past two years, Turbo tax will not upload my previous tax forms. I had to load it via PDF. for the past two years when I start a form and I save, it will not reload again. then I have to start all over. This year, I cannot print my forms after I filed. It is so frustrating. I am afraid I won't be able to retrieve my once I shut down, when I was trying to pay for my state return, It would not accept my car expiration month.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.