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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 491-500 of 9,898 reviews
Mar 20, 2026
Reviewer name: rwhunt12
4 out of 5 stars
4 out of 5 stars review

Turbo Tax, it great but a little more helpful

I've been using TurboTax for years but it still has a ways to go in helping people when they are busy and going back and forth. Everything is so compartmentalized, it's hard to get from one place to another without being forced to go back over everything. A nice outline to click on an area to help get you to where you want to go would be nice.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 18, 2026
Reviewer name: ID pin problem
3 out of 5 stars
3 out of 5 stars review

Problem with ID pin

My Federal return was rejected because the ID pin was incorrect. TurboTax imported last year's pin and so that is why the return was rejected. Last year's pin should not be imported, and a reminder to get the 2025 (new) pin should be given. When I obtained the new pin, I was only able to type in the first 5 digits, even though the pin is 6 digits. This is WRONG!! FIX IT,

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
Reviewer name: Anthony 1947
4 out of 5 stars
4 out of 5 stars review

TurboTax worked very well, as in prior years.

I have been using Turbo Tax for many years. Unfortunately, for the 2025 tax return, I was unable to load the software onto my Windows 10 pro computers, as the software required Windows 11. So, I purchased a new Windows 11 computer on which I installed TurboTax for the 2025 tax year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 12, 2026
Reviewer name: Tomm anywho
3 out of 5 stars
3 out of 5 stars review

TurboTax Software Issue

Not as easy to use as in earlier years, and there is a problem with the software's electronic population from a given financial institution when joint return has both parties with a separate account with that financial institution. It will override the first electronic population with the second and continue doing so vice versa until the filer gives up and enters ony of the party's data by hand.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
Reviewer name: Kimberly
1 out of 5 stars
1 out of 5 stars review

RIP OFF SAMS AND TURBO TAX

Should have believed the 1 star reviews. We spent hours with this Turbo Tax only to find at the end we needed another $64 dollars to finish the state form. To continue to file state and federal together $64, or delete state and file federal. No way to print state form. SAMS SHOULD BE ASHAMED!!!

Helpful?22U339JSHUJV18095652630
Mar 6, 2026
Reviewer name: Consistent55
5 out of 5 stars
5 out of 5 stars review

Very consistent yet updated

Desktop version remains a good and consistent format while incorporating updated requirements for filing. I suggest maintaining core format in future versions. For example, employee stock plan redemption adjustments is much easier to navigate than previous years

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Mar 24, 2026
Reviewer name: EJE26
4 out of 5 stars
4 out of 5 stars review

IP PIN requirement

Both my Federal and State returns were rejected due to the fact the ID PIN was missing! This was due to the fact that at no point in the process did Turbo tax request the PIN, nor warn it was missing during the review for errors. Given IRS was not forthcoming with the PIN, I finally found I had to log in to their web site to get it. I found the entry point to enter it and resubmitted the return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 10, 2026
Reviewer name: Bo White
3 out of 5 stars
3 out of 5 stars review

TurboTax is SUPER DUPER!

This desktop was more diffcult to work than all the past ones. Early I continued mixing the "file" titles until end. I have three saved files with the same name, and I do not know when nor how I manage to do this. I had to call TurboTax at least four (4) times. I was just that confused. I still love TurboTax because it allows me to go step by step. So if I follow directions carefully I can still accomplish my task. THANK YOU TUBOTAX!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 29, 2026
Reviewer name: Pat1XXXX
5 out of 5 stars
5 out of 5 stars review

Good experience

I think that the updates take a long time. Also, I noticed that the access to my computer popup is behind the TurboTax banner and not off to the side where I can see it and give permission to allow access. This results in an error that is not clearly defined, i.e. "Must grant access to computer for updates to be installed" instead a cryptic message is shown that doesn't have any relationship to the give access popup.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 25, 2026
Reviewer name: ES51
5 out of 5 stars
5 out of 5 stars review

No Better Tax Software for Home Use

User for 20+ years. Easy to use and navigate. Very thorough. Deluxe Edition works well for my rental properties, small business, and sale of my S-Corp shares. I have seen steady improvement in the user interface through the years and technical support has always been great.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630