I’ve used Turbo Tax for years. Works well mostly. But on a student 1040, it missed the American Opportunity credit and I got an error message that was confusing, saying it couldn’t transmit the forms until I corrected an enrollment status without telling me where I could do this.

I spent a lot of time with your experts on several occasions as my computer was put in a safe mode and could only be recovered by reinstalling windows. I needed help in getting Turbotax downloaded since I had already downloaded it last Nov. I ran into several problems and they were very helpful in walking me through fixes.

It is still simple and easy to use. Although, there was a glitch that would not allow last year's info to be transferred, but it was corrected the next day. When the problem initially happened, your AI assistant blamed it on my 'corrupt' file. But I checked out my file and found it to be okay. I just shut it down and came back the next day hoping you all found that your program was iffy. And so it was. When I booted it up the next day, and the update happened, it worked.

I've depended on TurboTax for many, many years and have generally found it easy to use and reliable. This year it required more intervention than usual to import data from my financial companies (I had to manually enter many line items. Not sure what changed, since the hardcopy from my main import looks identical to previous years.

Miserable, use Deluxe since 1997,completed join federal return Apr 14, 2026 and Apr 15 file was corrupted, none of the two saved copies worked, made me enter the whole data again, I know now this is an old flaw but I keep using it out of habit, probably the last time. Plus the abuse of imposing windows 11 on users. Maybe this ongoing corrupt file issue is intentionally caused or perpetuated. And no lawsuits yet on this reckless Intuit ?

On the state for CO, there was one area about the what amount of my IRA distributions met the states pension and annuity distribution, the total amount of my distribution was filled in, Turbotax did mot provide info that I could find, but I looked online separately to find out the max exemption for me was $24,000. This was confusing, maybe that had not yet been updated?

This year there were two areas that I had to go to the forms and input data to fix omissions by the software. Even though the information was requested and given, it was not recorded and thus I had to go in manually and make the notation. This happened with the RMD 1099R. It did not record that all the required distribution had benn made. The other area was it did not give me the option I wanted for the Alabama state tax. I had to go into the forms and select the higher amount.

I have used TT for about 15 years. This year the software was attempting me to use on on-line version, which is where I started only to move to the more consistent desk top version. Also, I submitted by taxes and received a confirmation - only to receive a text indicating that I did not sign the return (which I know I did). I went back through the Intuit links to "correct" the error they said. The software has me resubmit payment information and tried to sell me multiple products and upgrades. In the end, the transmission would not go through because one was already submitted.

I was not as pleased with TurboTax as normally I expected this year. I am a CPA and normally have no issues with the software. This year required answers on lines that did not require answers. I actually prepared the return twice to attempt to bypass some of the requirements. The program generated a penalty for something we had no control over. I generated the return without the K-1 (results, IRS owed us,1,250) and then with the K-1 (we owed the IRS 9, 676 with the interest). I only received the K-1 on 3/20/2026) Your calculation for the nonpayment of Interest seems.

I think TurboTax is an easy way to fill up your income tax. The only issue I found is that it misguided me to do both federal and state return online for $0; when I was almost done, it required me to pay about $64 to file both; I had already paid $50 something for the program.