Turbotax makes it easy to enter information with the interview questions, so I don't forget anything. Also it is a great help that all the information entered from last year is transferred into the new tax year. I have been using Turbotax for years and find the enhancements made every year are great.

The software provides the information I need and I have years of experience so there is no "advice" other than upsell and distraction I don't need. I really hate the amount of marketing that appears in TurboTax. It is distracting and frustrating. I've paid for the software. Why is this additional marketing necessary. It feels like a trap is always waiting when I am not paying attention. I have to constantly double-check to make sure I am not paying extra for something that pops up in my way.

I had just about finished my Federal return when the program locked up. I waited for the spinning wheel to stop but it just did not. I had to force quit the program and all of my data was lost. I would recommend that for the desktop version that Turbo Tax would put a BOLD reminder to save the progress as you go along. Even better would be to auto save every few minutes.

We have been using TurboTax for years, including some tax years that were fairly complex (when we had kids in college). I am always impressed by the ease of use and the helpful topics with guidance. I also love that when you use it for consecutive years, it pre-fills your information in the next year; and my most complex statements are available to import, saving me a great deal of time. Well worth using!

I received my 1099-DIV form after filing my taxes. The 1040-X wasn't available and I had to wait until February 28 to receive a notice that it was finally available. So I updated Turbotax and it messed up a LOT of the original information that I had already input. After redoing the return I don't trust that it is correct. I am going to review every single screen before refiling. I have been using Turbotax for years and was very happy with it. I am VERY unhappy now.

Early versions of the program (February) were extremely buggy. In particular, the procedure for reporting educational expenses from 529 Plans did not work through the end of February and even after it was "fixed", it was extremely cumbersome compared to previous years. You need to do your own product testing and stop making your users into beta testers.

When entering information from a 1099-MISC, you need to reword the questions as the reason for the 1099-MISC was for observation from the Virginia Early Childhood Foundation. They are not an employer; the income was not for self-employed person this was general income.

I have used TurboTax for the past several years and have been very satisfied with it—but not so much for my 2025 return. Using the chat feature to find help for specific topics/questions was a frustrating experience, almost always resulting in a waste of time/effort. After several hours of preparing my 2025 return using TT and finally at the point of e-filing, suddenly I was asked for 2024's AGI and had difficulty easily locating that one piece of datae. Somehow the TT software did not seem to me to be as intuitive as it has been in the past.

This new version if NOT user-friendly. I have used TurboTax for years and had no issue until now. Entering the new tax forms was not straightforward but the most frustrating issue is trying to print the forms for my records. My forms have been e-filed and accepted by both State and Federal but I still can't print them without the "DO NOT FILE" message on them. The AI chat said the forms would not display that after e-filing. On top of all that, getting in touch with Technical Support has been a MAJOR headache.

I've used it for years. Has saved me a lot of money! I have used online advise a few times and everyone was always so friendly and helpful. This year I found it a little more difficult to input information. The format had changed and wssn't as easy to understand as in the past.