Fairly straightforward taking you through your taxes with either stepping you through all the topics or choosing which ones to deal with. Does fairly good job of asking you all the questions you need. Drives me crazy though that some things do not carry forward - why do I have to put my drivers license in every year, rather than bring it forward for instance (it does bring forward most things but there are a few that I have to deal with every year). I never have trouble with accuracy - but not all the questions are straightforward/step you through things - ie., there are times when it doesn't ask for cost basis - and you need to know it needs to be added. Through the years increasingly asking/trying to upsell(how many times do I have to tell I do not want to pay for advisor help. Big advantage is that it saves data on my hard drive so I don't have to worry about my data being available on the net. Works fine with my Mac.

It is getting better, although some questions and directions could be more clear, especially in the Pennsylvania section. Also, it kept prompting me to add a $45 Audit Defense even though I had already registered and received Audit Defense (with receipt).

If you start a section just to view it and then decide not to complete that section, it will automatically show up on your return sent to the IRS---- this happens every year. Come on Turbo Tax---- Surely you guys can do much better to fix your software so that this does not continue to occur each and every year !!!

Disappointed that you did not issue a CD for the software this year. I prefer to load the software directly, downloading makes me nervous. Also, because you chose to issue TT for users of Windows 11 only, I had to also buy a new laptop to run the program. Why didn't you make it downward compatible for Windows 10 machines??

I have been using Intuit products to do my taxes since before it was even called "TurboTax." Up until this year I have been totally satisfied and did highly recommend the product to my friends. This year was an unfortunate exception. Even with the "Deluxe" version, I encountered situations where the software nagged me to upgrade to a "Premium" version. My tax situation is less complicated than it used to be, so I don't know why I should need "more" product.

I have used turbo tax for many years and it works very well. But I use the windows deluxe version and Intuit is doing an outstanding job of hiding the link for the download on their website. I have complained repeatedly about this issue but the issue remains. It would seem so simple to have a very visible link shown on the intuit screen for the download.

Seem like Turbo Tax is slowly going backwards for explaining what is wanted for some lines on the tax forms. I opened one tab to gain some info or background to better understand what was wanted. It came up totally blank. Use to give Turbo Tax 5 stars but the past couple of years it has been losing my confidence.

I've used and promoted Turbotax for many years. This is the first time I've been disappointed with it. I spent several hours trying to import my investment information from Schwab and actually contemplated buying another tax software to resolve the issue. I finally found a suggestion on the blog and tried using Edge instead of Chrome as my default browser. Worked the first time. Lack of communication is a poor trait. I hope it does not reoccur.

The first major problem was that the download did not download properly and it took three attempts, The second major problem was that the initial screen on my laptop would not show the full screen, which it finally did the second day I opened turbotax. The third major problem was the instructions were not clear 10% of the time and definitely a complete failure for state pensions paid as a monthly annuity. The fourth major problem was the constant pop-up barrage of the company wanting to download from a limited list of financial institutions each and every time you make any entry. And finally, to add to all of this, when I entered my credit card number and saved it to pay filing fees and audit defense, the expiration date was incorrect so card not accepted. I went back 6 times and tried to put in the correct expiration month and Turbotax would not change the correct month to a 10. I then tried my Visa card and ONLY AFTER ANOTHER 6 ATTEMPTS AT ENTERING THE CORRECT MONTH, DID IT FINALLY WORK. 2025 Turbotax was LOUSY and I may NEVER use again after 20+ years of doing so. You should reimburse users the cost of the product for such defective programming.

Data entry was straight forward and easy. My 2024 tax return data was pulled into my 2025 return flawlessly. Fed data rolled into the VA state return with little effort on my part. Error checking picked up a couple items that needed to be clarified. I expect electronic submission of returns to proceed smoothly.