Generally I like TurboTax except for a couple of issues. When checking help, sometimes an answer does not show. The main issue I have is that unlike for the state estimated taxes, the federal has no guidance. The program automatically calculates the estimation and it is not seen until you do a printout. Also, if you finish the taxes early, the program would not let me type in this review until I opened the program today and updates were made.

I have been using Turbo Tax for many years and have had no issues with accuracy. Software change from the prior year (2024) was different causing some initial confusion. Also, the interface needs to have an option to increase the fonts. The font size is too small.

On-Line version was NOT the same as desktop. I expected virtual look and feel and same outcome (pdf files, filing options) as desktop. Exited On-Line and shifted back to your known and trusted product. Particularly upsetting and off-putting was option at On-Line file step to pay $59 to e-file State or "Delete state return". (!) Desktop gives you options (to mail if you want) and if you chose e-file, state it is only $25.

This is my third year using Turbotax. I generally find it easy to use and the guidance works well in helping to get me through the process and make sure my return is accurate. Turbotax moved me quickly through all the elements of the return. The organized process made me more thorough and resulted in maximun tax savings. My only slowdown was gathering the necessary information. I had some difficulty this year with errors that referenced specific tax forms generated in the process. I did not know how to correct things since I had no direct connection with the form. Turbotax help via telephone was excellent in helping me quickly pinpoint and correct the errors. All-in-all the software made tax time less stressful and was "way better" than trying to do everything manually. It was also a lot cheaper than hiring someone to do the same thing that Turbotax can do.

When I logged onto your website to download the 2025 TurboTax Software, I was rerouted to SoftwareDiscount.com, and my purchase went to them. Now, I'm trying to get a credit. My suggestion, lock your website down so that other Software companies cannot advertise on your website. Other than being rerouted to a different company to purchase the 2025 TurboTax Software, no complaints.

I have used TT for 20 years and this was the first tie that the software did not automatically update my 2024 numbers into the 5 year form. Also it stopped me on my final step and said I needed to update to latest version But there was no clear simple way to do it. I finally found it but in the past it was an option before proceeding.

Although Turbo Tax generally works well, this year (tax year 2025) I found it unacceptable that the procedures for filing Federal Form 5695 were not available until 1/29/2026, 3-4 days after the IRS began accepting returns. During this time I kept receiving emails from Turbo Tax stating that the form was ready to use with step-by-step instructions, but these emails were incorrect. Turbo Tax needs to be fully functional when its customers are ready to use it. The fact that it wasn't ready on time, even though it claimed it was ready, has reduced my confidence level in your software.

It was a bit difficult to understand the FED 2210AI worksheet but I managed (in particular the Capital Gaines per quarter). My biggest complaint was not being able to get a. IL state refund direct deposited into bank account when I had EFILED last year, but you didn't know it.

1. Several times my use of TurboTax Deluxe was interrupted with ads to pay more to get the features of TurboTax Premium. This is an annoying distraction. 2. At the completion of my Federal and State tax return preparation, I see that I must pay an additional Premium Service of $45 to have my FEDERAL tax filed. It would have been a better business ethic to make the change in cost for the 2025 Tax software known to the purchaser before that person purchased the product.

Brokerage Section was done terribly as it asks 169 times if the securities were digital assets. the fact that this section was done in a stock and brokerage section should've answered the question 169 automatically. This was my worst Turbo Tax experience yet.