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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 401-410 of 9,826 reviews
Apr 6, 2026
Michigan Return taxpayer
2 out of 5 stars review

Turbo Tax used to be awesome but now has bugs

I have been using TurboTax for more than 25 years. Over the past few years TurboTax handling of Health Savings Accounts has improved and I greatly appreciate it. Unfortunately there are a couple bugs that have been persisting for several years now and Intuit still has not fixed them. 1. TT should transfer my checking account information that is used every year for my refund, however on the state of Michigan product TurboTax ALWAYS changes the account type to a savings account and EVERY year I have to manually change it back to checking. Also, when about to file for state of Michigan, TT displays the account and routing number and has you confirm that it is correct, then TT forces you to to retype the routing number and account number even if you used it the previous year..... And then when you move on to the next screen you have to re-type it again even though you have already confirmed it and retyped it. 2. One of the most frustrating changes that TT has made in recent years is to make it very difficult to E-file federal taxes then paper-file the state taxes. Federal E-file is included in TT Deluxe and it is easy enough to E-file federal but then it assumes you want to pay extra money and E-file the state as well. It will not give you the instructions and the ability to print the state forms for paper filing after E-filing Federal. You have to back up then tell the software you want to paper-file the federal return and the software is quick to warn you not to paper file after the E-filing is complete, but at least then it will give you the instructions and the ability to print the state of Michigan tax return. It used to be great and allow you Federal E-File and Paper-file State THEN save either key worksheets or all worksheets for either Federal or State, now it just lumps it all together and you have to choose which pages to print or save. Anyway, if Intuit decides to fix these bugs I would be much more likely to give a more positive review next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 4, 2026
Hank 2025
5 out of 5 stars review

Turbo Tax is the best!

There are so many things to like about Turbo Tax! Most significant, is the ease from start to finish! From loading the product, to directed guidance about required information all the way to filing. Oh, and should you encounter a problem there's help! Do it yourself, save money, we count on it every year!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Mar 6, 2026
Taxes suk
4 out of 5 stars review

TT Deluxe not ready til March!

I was disappointed while entering data for TT to suddenly tell me "that form isn't available yet". I had to sign up to be notified via email when that update was ready. Nearly a month later, I STILL had not received notification! (yes I checked my spam folder) I took a chance and reopened TT, let it update and it seems like everything was there. Makes me wonder when TT was going to let me know.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 8, 2026
LT 2000404000
3 out of 5 stars review

Turbo tax USED TO BE awesome

Have used Turbo Tax for years and loved it. Since the product migrated to an online download, it has been loaded with issues. This year spent over 2 hours on the phone with Special Support, with ZERO results. They were pleasant, apologized many times, but even with their tech support added to the line, no results or resolution. I spent another 2 hours online searching for answers and FINALLY was able to resolve the problems with the software by accessing the program as Administrator and working through 'patches' and 'downloads'. Not sure I will use TurboTax in the future. It is a shame, as it used to be a reliable, quality product.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
5th efile rejected
1 out of 5 stars review

5th efile was rejected

There is a bug with Turbo Tax. After completing a fifth tax return, it was initially rejected. But even though I fixed the error, the system counted the rejected 5th return so I was not able to re-transmit. So now I have to mail the return and am seeking a refund of the $25 e-file charge.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
BavareM
4 out of 5 stars review

TurboTax software needs major overhaul UI

Very archaic interface that hasn't improved in years. Poorly organized help function. Unable to sort my investments by different categories which took enormous amount of time to complete the Capital Gains forms. TurboTax has the information about when a security (stock) was purchased but will not populate the line items with it and requires a user to manually sift through transactions which is very poorly architected in this day and age of AI.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 10, 2026
Nikki1248
3 out of 5 stars review

Interface Should Be Much Simpler

It's a pretty clunky and cumbersome interface for 2026. Not much has changed, and it's still difficult to get my taxes done, even though I've been using TurboTax for many years, I'm smart, and I'm technology proficient. It should be much, much simpler. One feature that would add a lot of utility is the ability to upload a picture of W-2s and 1099's so that I don't have to enter the data manually. I would also like to have more control to enter data directly on forms in Forms mode, rather than needing to enter it in the background worksheet which is always tedious to figure out. I should also be able to file electronically even if I have overridden some fields.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
TaxpayerNumber9999999
4 out of 5 stars review

Turbo Tax Deluxe good if you plan to e-file state

Software was good and made tax filing easier. One problem was when I went to file state taxes. I had the Deluxe edition with state included but no e-filing. The flow would not allow me to NOT e-file the state even tho' all the forms were done. I backed up and tried it 5 times with same result. The guidance and interface definitely needs some work for if you want to e-file federal but not state.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 11, 2026
GoChicago
4 out of 5 stars review

good tax software

overall good interface however your Help feature design is terrible. It is only providing pre-generated questions and options, and one cannot enter a question or search for a topic. Very very archaic design. I had to resort to using my account for ChatGpt to get the answers needed for Turbotax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 15, 2026
strat1987
4 out of 5 stars review

Good app

After initial launch, importing the previous year's data and saving, the app apparently didn't actually save the data, and I had to redo it. At the end during filing, the audit defense choice is confusing, and even though I didn't select it, the app required me to enter address information specifically for audit defense.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.