I have been using TurboTax for more than 25 years. Over the past few years TurboTax handling of Health Savings Accounts has improved and I greatly appreciate it. Unfortunately there are a couple bugs that have been persisting for several years now and Intuit still has not fixed them. 1. TT should transfer my checking account information that is used every year for my refund, however on the state of Michigan product TurboTax ALWAYS changes the account type to a savings account and EVERY year I have to manually change it back to checking. Also, when about to file for state of Michigan, TT displays the account and routing number and has you confirm that it is correct, then TT forces you to to retype the routing number and account number even if you used it the previous year..... And then when you move on to the next screen you have to re-type it again even though you have already confirmed it and retyped it. 2. One of the most frustrating changes that TT has made in recent years is to make it very difficult to E-file federal taxes then paper-file the state taxes. Federal E-file is included in TT Deluxe and it is easy enough to E-file federal but then it assumes you want to pay extra money and E-file the state as well. It will not give you the instructions and the ability to print the state forms for paper filing after E-filing Federal. You have to back up then tell the software you want to paper-file the federal return and the software is quick to warn you not to paper file after the E-filing is complete, but at least then it will give you the instructions and the ability to print the state of Michigan tax return. It used to be great and allow you Federal E-File and Paper-file State THEN save either key worksheets or all worksheets for either Federal or State, now it just lumps it all together and you have to choose which pages to print or save. Anyway, if Intuit decides to fix these bugs I would be much more likely to give a more positive review next year.

There are so many things to like about Turbo Tax! Most significant, is the ease from start to finish! From loading the product, to directed guidance about required information all the way to filing. Oh, and should you encounter a problem there's help! Do it yourself, save money, we count on it every year!

I was disappointed while entering data for TT to suddenly tell me "that form isn't available yet". I had to sign up to be notified via email when that update was ready. Nearly a month later, I STILL had not received notification! (yes I checked my spam folder) I took a chance and reopened TT, let it update and it seems like everything was there. Makes me wonder when TT was going to let me know.

Have used Turbo Tax for years and loved it. Since the product migrated to an online download, it has been loaded with issues. This year spent over 2 hours on the phone with Special Support, with ZERO results. They were pleasant, apologized many times, but even with their tech support added to the line, no results or resolution. I spent another 2 hours online searching for answers and FINALLY was able to resolve the problems with the software by accessing the program as Administrator and working through 'patches' and 'downloads'. Not sure I will use TurboTax in the future. It is a shame, as it used to be a reliable, quality product.

There is a bug with Turbo Tax. After completing a fifth tax return, it was initially rejected. But even though I fixed the error, the system counted the rejected 5th return so I was not able to re-transmit. So now I have to mail the return and am seeking a refund of the $25 e-file charge.

Very archaic interface that hasn't improved in years. Poorly organized help function. Unable to sort my investments by different categories which took enormous amount of time to complete the Capital Gains forms. TurboTax has the information about when a security (stock) was purchased but will not populate the line items with it and requires a user to manually sift through transactions which is very poorly architected in this day and age of AI.

It's a pretty clunky and cumbersome interface for 2026. Not much has changed, and it's still difficult to get my taxes done, even though I've been using TurboTax for many years, I'm smart, and I'm technology proficient. It should be much, much simpler. One feature that would add a lot of utility is the ability to upload a picture of W-2s and 1099's so that I don't have to enter the data manually. I would also like to have more control to enter data directly on forms in Forms mode, rather than needing to enter it in the background worksheet which is always tedious to figure out. I should also be able to file electronically even if I have overridden some fields.

Software was good and made tax filing easier. One problem was when I went to file state taxes. I had the Deluxe edition with state included but no e-filing. The flow would not allow me to NOT e-file the state even tho' all the forms were done. I backed up and tried it 5 times with same result. The guidance and interface definitely needs some work for if you want to e-file federal but not state.

overall good interface however your Help feature design is terrible. It is only providing pre-generated questions and options, and one cannot enter a question or search for a topic. Very very archaic design. I had to resort to using my account for ChatGpt to get the answers needed for Turbotax.

After initial launch, importing the previous year's data and saving, the app apparently didn't actually save the data, and I had to redo it. At the end during filing, the audit defense choice is confusing, and even though I didn't select it, the app required me to enter address information specifically for audit defense.