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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,920 ratings9,920 reviews
  1. 5 stars48% (4,809)
  2. 4 stars22% (2,161)
  3. 3 stars14% (1,415)
  4. 2 stars7% (710)
  5. 1 star8% (825)

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Showing 4,081-4,090 of 9,920 reviews
Mar 12, 2026
Reviewer name: ladyfinch37
3 out of 5 stars
3 out of 5 stars review

Did not calculate amended state return accurately

TurboTax was great until I had to file an amended state tax return. Then it did not calculate the necessary changes properly and would not let me modify the forms manually. I had to find and fill out the forms myself and mail them in. Disappointing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
Reviewer name: Rickd83
5 out of 5 stars
5 out of 5 stars review

Love TurboTax!

I have used TurboTax for several years, and I have found it to be easy to use, and like the way that TurboTax asks questions like a professional tax preparer. I wish there was an option to ask one tax question for no cost.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Feb 10, 2026
Reviewer name: CharlieWhatever
3 out of 5 stars
3 out of 5 stars review

Disappointed

Now that you have removed "It's Deductible" I will have to reconsider whether or not to continue with TT or some other product. Additionally, there were just some things about TT this year made it a bit more difficult to use.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: IP pin instructions
2 out of 5 stars
2 out of 5 stars review

Poor IP Pin Instructions

Got stuck on IP Pin for no good reason. You need to add a note that in addition to requiring last years IP pins, you will need to select a new, different IP pins for this year (joint return).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: walksalot74
4 out of 5 stars
4 out of 5 stars review

Taxes...ugh

A little more complicated it seemed this year but that may have been AI related. Still a nice solution for filing taxes for someone who doesn't have a complicated situation. Thanks

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 14, 2026
Reviewer name: Kost2012
5 out of 5 stars
5 out of 5 stars review

Good Experience

My Taxes are straightforward and TTax handles them easily. I had one question regarding QCD's and that was handled on the phone quickly and courteously.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.

Apr 7, 2026
Reviewer name: Cjoe1
4 out of 5 stars
4 out of 5 stars review

turbo tax is still the best

for NY State on the 1099-R form the Gross Distribution and the State Distribution have to be same to file electronic. i think the (or statement ) in wrong.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Feb 15, 2026
Reviewer name: Taxes13579
2 out of 5 stars
2 out of 5 stars review

Be careful

Been using turbo tax since inception - do not like the "hidden" $40 return processing fee. Did not have a good review of the return as it was only available in the print screen thumbnail - Not good

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 17, 2026
Reviewer name: JustSom
4 out of 5 stars
4 out of 5 stars review

error with NY State

I wasn't able to put account number in the box to pay NY state, it only let me enter 5 characters. also IRA workflow very awkward. Could not go back and forth between forms and easy step.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 30, 2026
Reviewer name: Royvld
4 out of 5 stars
4 out of 5 stars review

TurboTax works to Compose a Complicated Return

I did have some issue with locating my Foreign Tax Credit (Form 1116), but otherwise TurboTax worked well to lead me through all the categories as per previous year filing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.