Worked with additional difficultly since I had not used it for the past 5 years. The continued upgrades and chargeable options are a real turn-off and makes it difficult to recommend to my children.

I have used TurboTax for years. Works ok, but not impressed how little the process has changes over the years. By now I would expect better help such as an AI agent/assistant built in to answer questions and clarify unusual circumstances.

I found the section on entering income sources to be very clunky. This years version required looping through several icon clicks to get to each items entry screen. I don't recall last years version being so annoying.

Difficult to install on a MACbook when compared to a windows machine. Very "glitchy" and was difficult to let to determine location of files. When restarting, software was not able to locate return that was started.

I have been using TurboTax for many years, since its days as Parsons Technologies. Much better than the old handwritten forms. I find the new security features challenging.

Too many options for add on services. I can see add-ons being added my mistake by others. Feels a bit deceptive. Not a fan but this software gets the job done.

The charitable deduction tool is no longer included, Ive seen that many users are very unhappy about this. Turbotax should bring this back. Also need to fix how to bypas Washington state taxes, as we dont have state income tax

This is the 16th year I've used Turbo Tax. It has always worked well and easy to complete. I select the items I need to most years now, rather than step by step. I have not had any problems over the years with my returns.

While I was satisfied overall with my experience with Turbo Tax this year, in reviewing my .pdf file I found a duplicate entry of some dividend information. I was surprised that Turbo Tax didn't catch that.

As far as doing taxes, the software works fine. I am just irritated by the cost of the software as well as charges for efiling Federal and State taxes.