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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 3,931-3,940 of 9,894 reviews
Mar 18, 2026
Reviewer name: ernie4876
1 out of 5 stars
1 out of 5 stars review

Nasty and difficult

worst year ever. I have been using turbo tax since 2006 and this was the MOST difficult year You all broke a good product. Please fix before next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 16, 2026
Reviewer name: CamperMI
5 out of 5 stars
5 out of 5 stars review

TurboTax Confidence

We have been filing using TurboTax for more than 20 years. It has proven to be an easy-to-follow process with help and links to give us confidence our returns are accurate and honest.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 21, 2026
Reviewer name: Diogenes505
4 out of 5 stars
4 out of 5 stars review

Heart Stopping

The IRS provided an PIN number so I can electronically file. 2025 software did not ask me to refresh so m first attempt at filing the return failed. Heart stopping

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
Reviewer name: Dan Tax is done
5 out of 5 stars
5 out of 5 stars review

Entry issues

My online helper was excellent!! I had a few issues entering the SSA and she worked until we were able to resolve the issue. High recordation for Jennica!!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.

Jan 22, 2026
Reviewer name: Sparty8427
1 out of 5 stars
1 out of 5 stars review

this year's product terrible

Have used this product for decades-this year it will not allow me to file electronically as I have not completed my state form-note no income tax in WA

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
Reviewer name: Llh61
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Fan

Love the step-by-step instructions, easy to follow and quick. Adequate guidance when needed. Simple to navigate. I have used Turbo Tax for more than 10 years and have never had any issues with my taxes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Feb 25, 2026
Reviewer name: nutmeg3
4 out of 5 stars
4 out of 5 stars review

Wish you'd go back to one free state included

I love turbo tax, I just wish I could pick it up in a store like I used to be able to. I also wish it included one free state filing instead of just a download like it used to. I hate that they are five and ten dollaring us.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
Reviewer name: jannnnne
3 out of 5 stars
3 out of 5 stars review

title

I bought the package and install it on my pc. Now I can't print my returns correctly. Why????? I don't want to have to buy adobe reader. I guess I'll have to e-file even my state taxes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
Reviewer name: djh854
4 out of 5 stars
4 out of 5 stars review

So features appear to have been removed

IF YOU GO TOO FAR INTO THE STATE IT LOCKS YOU OUT FROM THE DETAILED ENTRY AND GETTING BACK IS A REAL PAIN. ALSO THE ESTIMATED TAX PAYMENT ANALYSIS APPEARS TO HAVE BEEN REMOVED. NOT GOOD.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 11, 2026
Reviewer name: AliveWell
5 out of 5 stars
5 out of 5 stars review

Very Good

Everything went well except it did not allow me to pay online for State filing. It did an oops. I had to remove Turbotax and redownload it from your web site and import my file as an amended return in order to file state.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.