No help to report issues. Had issues with accuracy. It was finally fixed with an update, but had I submitted the day before it would not have sent correct information. Totally unacceptable.

I WOULD LIKE TO ONLY HAVE TO ANSWER THAT I WANT TO MANUALLY ENTER MY INCOME INFORMATION ONE TIME. I DID NOT LIKE HAVING TO DELCINE THIS SERVICE FOR EACH 1099 FORM.

When I came to e-filing, "the comm Joe" should have to go through all that crazy steps. If the governments wan us to file, make it simple, not mor complicated!

Seem like you are trying to drive people to the on-line filing center. A lot of things require logging into other applications or sites for verification. Used to have better help on the application without leaving it so often.

Font characters TOO small for a senior that has vision issues. Need a Option on the menu bar to adjust size like Font Size or something and a message that it is available to adjust it.

I've been using turbo tax for some time now. It's been easy to use, and I like how I can switch from your question to what it looks like and where it's at on the form itself.

Guides you through the questions or you can skip to what you know. I hate that it has to update everytime you open the program. I just want to file my returns or look something up from a previous year. Stop wasting my time!

Okay. I am usually a big Turbotax fan. But I input the wrong federal "pin" and there does not appear to be any way I can update it with the correct Pin in Turbotax - which means that the resubmittal will also fail. Not cool, Turbotax...

I love using turbo tax because it is easy for me to walk through the steps of filing my taxes. I do have some experience with filing taxes, so this is an easy interface to work with. This is my go to program.

No easy way to electronically file a Federal Return & then later file a State return. One has to keep in mind that a click of a mouse button is not always reversible. Not a good place to be for one that is not A Turbo Tax expert..