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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Most helpful positive review

4 customers found this helpful
5 out of 5 stars
5 out of 5 stars review

Easy purchase and installation.

Download, install, and activation worked flawlessly for me. Has been the way I purchase this product for many years and never had any issues. Also the Sam’s Club discount is a must for me.
DONNA
Versus

Most helpful negative review

5 customers found this helpful
1 out of 5 stars
1 out of 5 stars review

Stay away.

I paid for the desktop version. When I finished and was ready to file, the program told me it had to charge me $40 to file my Federal taxes. It also wants ti charge me $40 to file my state form. I spoke with Turbotax, and they were baffled and sent me a link to download it again. Same issue. I spoke with Sam's club, and as expected, there is nothing they can do. I've been using TurboTax for years, but never again.
Howard
9,894 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    2/13/2026

    TurboTax make filling simple.

    It is a good tool for filing my tax return. I have been using TurboTax for the last 10 years.
    None 2026
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/29/2026

    turbo tax is awesome

    _____________________________________________________
    Kate1590023b
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/25/2026

    Awesome

    Great software to complete very easy I have used for 15 years
    SmokeyJoe 67
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2026

    TurnboTax i awsume

    Been using TurboTax for 10 years. The best package
    63Topper12
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve co...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/20/2026

    always accurate

    always accurate compatible with features and guidance of interface
    Placerville
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you ...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/8/2026

    Great Experience

    Long time TT user. Never disappointed. Recommend to all.
    TCA1964
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliabl...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/16/2026

    Love this

    So easy to use. Walks me through step by step instructions.
    Julie099
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Than...
  • 2 out of 5 stars
    2 out of 5 stars review
    4/9/2026

    Too Bad

    Very confusing this year! Looks like you are trying to sell us more help so made it confusing.
    suzy40
    Originally posted on
    turbotax.intuit.com
  • 2 out of 5 stars
    2 out of 5 stars review
    3/31/2026

    Turbo Tax Harder to Use!

    Not a good experience! Took out Its Deductible, made enerting information much more difficult
    rtyre
    Originally posted on
    turbotax.intuit.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/29/2026

    User friendly

    It's pretty easy to use but I wish we could efile more than 5 returns
    Tax user jjh
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly...
  • 1 out of 5 stars
    1 out of 5 stars review
    4/18/2026

    Federal Refund problem

    nowhere in the program did it state that the federal return had to have a direct deposit
    Lenny I
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/25/2026

    Trusted

    User friendly and reviews and includes all of current updates
    DugASand
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how ...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/23/2026

    Tax DONE!

    Easy to use took no time at all and I'm done for another year!
    Sherry Lou
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate yo...
  • 5 out of 5 stars
    5 out of 5 stars review
    4/2/2026

    Long time user and repeat customer!

    I've been using TT for almost 30 years and have never had a problem. Love the product.
    Jeep5670
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choi...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/7/2026

    Fast and efficient

    I've used TurboTax for many years and very satisfied with your product!
    armandos58
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliabl...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/10/2026

    Great

    It would of been helpful to know if all the updates were finalized but No help needed
    The Catfather
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us...
  • 1 out of 5 stars
    1 out of 5 stars review
    3/15/2026

    1040X problems

    1040X , errors, unclear instructions, rejected e file and delays
    Steve1040x
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/28/2026

    Great program!

    Turbo tax gave me the confidence that my return was accurate
    Bre606
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the i...
  • 3 out of 5 stars
    3 out of 5 stars review
    4/11/2026

    DIDT GET MY FREE STATE

    I PURCHASED TURBO TAX DELUXE AND DIDNT GET MY FREE STATE
    DLLOMAXJR
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/14/2026

    USER FRIENDLY

    I'VE ALWAYS USED TURBO TAX BECAUSE IT IS USER FREINDLY AND ACCURATE
    POMEGRANITE
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing...