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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 351-360 of 9,898 reviews
Mar 9, 2026
Reviewer name: KT IT Guy
4 out of 5 stars
4 out of 5 stars review

Pretty good if you know what you're doing.

Mostly pretty good, but some glitches exist. It sent me ack to the main menu of deductions a few times when it discovered I was not qualified for a particular deduction instead of continuing the interview. It also asks for your name and address in several places even though you have already provided it. It should just ask you if it should use your home address.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 8, 2026
Reviewer name: Ernesto M
4 out of 5 stars
4 out of 5 stars review

TurboTax is an excellent product.

Overall very good experience. I've been using TurboTax for over 25 years. This year I found one issue that was frustrating - entering the interest and dividend information myself was not simple, it required additional steps. The program seemed to want to force automating the procedure and that was frustrating.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
Reviewer name: Jefffffffffffffffffffff
3 out of 5 stars
3 out of 5 stars review

Not what it once was

Removal of Its Deductible was a big negative impact on time to complete my taxes. Also, swapping between forms and step by step caused the software to freeze about 60% of the time requesting that I go back to the last step I was working on and usually requiring me to restart the software. Both things made for an annoying tax time this year. After 30+ years, I might have to rethink how I do my taxes next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 2, 2026
Reviewer name: RFBS
4 out of 5 stars
4 out of 5 stars review

Needs to clarify section about Canadians

I've used TurboTax for years, but this time I ran into an issue that made the process unnecessarily frustrating. The program included a section related to certain Canadians who are not subject to U.S. taxes, which didn't apply to me. Several pages required input that was unclear, yet the system kept insisting I complete them. In the end, I skipped the section and it eventually disappeared, but not before it wasted a considerable amount of my time.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 9, 2026
Reviewer name: RichDick
2 out of 5 stars
2 out of 5 stars review

Take Your Wallet Out! Turbotax Has Add-ons

As with last year (2024), I feel Turbotax has become a platform for revenue streams like tax advice, product upgrades, and audit insurance policies. The product has lost most of its in-program help features as if to steer users to live tax advice. It is easier for me to google the help I seek such as where to find K1 forms than look at the program's kaleidoscope help section on line.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 24, 2026
Reviewer name: Jam52
5 out of 5 stars
5 out of 5 stars review

Excellent product!

Great product. I have been using it many years now and plan to keep using it. I never have to worry about if it processes the information correctly or not. I like the fact that it takes me through all the key topics so I don't miss anything. Keep up the good work.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 28, 2026
Reviewer name: DaveMah
5 out of 5 stars
5 out of 5 stars review

Number of State filings should be same as Federal

When you allow upto x number of efilings for Federal you should also allow x number of state filings instead of only one. Now we have to make you do the State return, take option not to file it, then copy the numbers in the State return to the State Tax filing site to avoid the exorbitant efiling fee. Think about how many people will appreciate this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 10, 2026
Reviewer name: HebronMarky
1 out of 5 stars
1 out of 5 stars review

Disappointed

I have been using turbo tax since it was first offered, this year is very disappointing - mostly because it won't let me EFile because it states I need an ID number in my state carry over work sheet!! I live in FL and don't need to file a state tax return

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 8, 2026
Reviewer name: WDINANN
3 out of 5 stars
3 out of 5 stars review

Paid for Filing/System Froze

The program itself is great when it works. I got all the way through, put in my credit card, my payment was accepted and then the program would not let me submit my tax returns!! You need to have an on line chat person available for your customers who pay for your product!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: Ted Bea
3 out of 5 stars
3 out of 5 stars review

Compare Married Filing Joint and Married Filing

Need to have option of comparing Married Filing Joint and Married Filing Separately for both Taxpayer and Spouse. Questions need to be asked as to Joint Accounts and who gets to add interest, donations, etc. Also should include IRMAA brackets for those who both use Medicare.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630