Had to call tech support activation screen kept spinning. closed turbo tax then opened again and it worked. Becoming harder to activate too many hoops to jump through may switch to H&R block next year. using turbo tax since eairly 2003. You got my money so don't make me run a triathlon just to activate it . Or go back to the disk or a flash dive. Simplicity Simplicity is the key!!

Generally excellent, although this year TurboTax incorrectly calculated my California Tax Liability! Even after updating the software with all updates today, there is no correction. Guaranteed?? So, now I have received Cal FTB 5818A ENS letter notifying me that I overpaid the amount due and in fact, my CA state income tax liability was $0 for the 2025 yeay

Should have believed the 1 star reviews. We spent hours with this Turbo Tax only to find at the end we needed another $64 dollars to finish the state form. To continue to file state and federal together $64, or delete state and file federal. No way to print state form. SAMS SHOULD BE ASHAMED!!!

Company out to take your money, but puts you in a position where you have to buy more. Transparent costs and stop with the up selling. Also the browser experience is difficult so quit asking me why I don't want to use it. I already spend hours working through the desktop app. Ya'll need to seriously rethink the desktop experience if you really want to go that route and not provide the desktop app anymore. I also noticed you don't have price as category for suggested topics, because you know everyone would comment on that.

you made it complicated why not just let me enter next to my pension and retirement I didn't change income. I used standard deduction in 2024 it should have asked do I want standard deduction and took me straight there. been using a long time seem to be more complicated every year

Mostly I am satisfied with the way turbo tax interacts with me. I do have an issue with going down a topic that I think I needed but then didn't yet the forms stick around. When doing the final review turbo tax then flags uncompleted forms as errors.

Too many embedded clicks required. It's not as easy to walk through step by step as it used to be. The feature for charity deductions was removed and it was very cumbersome and confusing to manage donations to charities such as Goodwill. I will look at other tax software next year. Even typing this review has been aggravating with the autofill feature changing the words. Stop with the AI ... Please stop. Turbo Tax needs to focus on FUNCTION, not trying to be trendy or pretty or seeing how many times the user has to click. More is not better. Your loss of functionality and embedded extra clicks is making this long-time user consider another product for next year. This was the most aggravating use of Turbo Tax ever.

I have had a good experience using the Turbo Tax product in past years. Once I got it downloaded (the website is always difficult to navigate and find my purchased product subscription) it always worked well. This year the experience was significantly degraded. 1. The loss of the "It's Deductible" tool is unacceptable. Frankly, it has been a big reason for my use of TurboTax in the past and the fact that it is discontinued will cause me to now do some comparison shopping. Secondly, the downloads of my 1099-R forms from Fidelity were missing a lot of information (address, city, state, zip code) and in some cases populated in Turbo Tax with my name rather than my husband's name. This necessitated a significant amount of review and correction. Third, the product required me to input charity addresses in some cases, even when the donations were less than $500. There was no rhyme or reason to this issue. Finally, it did not seem that the information drop downs were as informative this year as they have been in the past. E.g., I did not receive a 1099G from the state for my refund from last year because I used the standard deduction for my state return. TurboTax took me through a goat rope of questions before determining it was not a taxable refund, but never asked if I used a standard deduction on my STATE taxes. I also do not understand why you made me confirm at least three times that I did not want to use the on-line version. What is the deal with that?? Why would I want all of my tax information out there for access. It's nerve wracking enough to mail via the post office or submit on line. I do not understand why TurboTax/Intuit would push so hard for that. Overall, the product is just less satisfactory than in prior years, and I have been using TurboTax forever.

The software was easy to understand and use for the quick completion of my return. If I am paying for the purchase a product, I should not see advertisements within that product. Attempts to upsell the product, or advertisements for other products by the same company within the software that I purchased are not appreciated.

The product works as expected, but there is 1 huge area that needs resolving, We need a version of TurboTax released before Jan 15 of the tax year, so retired users can get a good estimate of the Federal Tax so they can adjust their final Federal Estimated tax payment before January 15. The preliminary version of TurboTax released prior to January 15 is so unusable and incomplete that it cannot be used to estimate your taxes.