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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 341-350 of 9,826 reviews
Mar 12, 2026
Lee 9
3 out of 5 stars review

Disappointed for the first time

Sadly, an error slipped past your QA and created a return that was not accepted by the IRS. It was impossible to find a way to report that error or to determine if it was being addressed. Finally, a few weeks went by and a message appeared in the software that a delay in filing was suggested to allow time to correct that error. It was finally addressed and the return was accepted. Not your usual product reliability.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 31, 2026
kjdfashl
3 out of 5 stars review

Fix errors issue

Too many items are cached in the software. I went back to correct some things, but nothing changed. Hence, it kept coming up in “fix errors” regardless of what I did. I needed to start my tax return from the beginning. I have not had that happen in past years. It was time consuming and annoying.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 30, 2026
kmbppy
3 out of 5 stars review

TT has created many doubts

the turbo tax personnel were good. just to many issues this time around with navigating screens. even your person could not figure out why it was so hard to get to forms. The features seem to have changed. I have used TT for over 15 years and I may not use again.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 7, 2026
Wayne1c
5 out of 5 stars review

Turbo Tax download is an excellent program.

Turbo Tax download is very thorough an easy to understand. It guides me through everything I need to do. I initially started with the online version but I did not feel comfortable with it. It seems to be much more vague and it is harder to navigate like the download version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Apr 7, 2026
Joe P 76
2 out of 5 stars review

Not Happy with Turbo Tax This Year!!

Turbo Tax Sucked this year. I have used Turbo Tax for 6 years in a row and this is the 1st year that I had to enter all of my information manually. It would not import any of my docs and it was a pain in the butt!! Plus I had to buy a new computer because it will only run on Windows 11. Not Happy!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 19, 2026
Magic4u
5 out of 5 stars review

Turbo Tax gives us Peace of Mind!

The Turbo Tax Deluxe Desktop Edition 2025 was easy to install with no glitches! It also works perfect on Windows 11. I have been using these programs for well over 15 years. The downloading was quick and easy. The instructions were very clear and easy to follow to activate this software. The activation key makes it so simple! When they discontinued the CDs, I was disappointed but now I like this method even better!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 7, 2026
faj1
4 out of 5 stars review

Turbo Tax desktop keeps trying to send me online

I've used the desktop version of Turbo Tax for years and was always happy with it. This year there were too many prompts to get live help or do my taxes online. I bought the desktop version for a reason. Also, when I went to print my return for review, it kept sending me to a website to log into Turbo Tax. That was annoying. Please return the desktop version to the way it used to be.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
MarcVerney1
4 out of 5 stars review

Really good. 2 improvements would make it perfect

I've been using Turboxtax for over 20 years because it's easy to use and is accurate.Two changes I would make are 1) to make it simpler for entering 1099-Q and 1098-T forms, specifically focused on entering the forms for parents and their dependents. Seemed as if my kids owed significant taxes specifically due to 529 withdrawals even though the money was spent on education, until I reentered their information multiple times and finally got the withdrawal to not affect their taxes. The second change is I would add CTPL and CTPFL to the list of options for W2 box 14 in order to make filling out this part of Turbotax more intuitive and faster.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
TTfailure
1 out of 5 stars review

Terrible updating procedure fails

Spent hours trying to update and couldn't file without serious troubleshooting on my part. I doubt I will use TT again although up until this year I have been very happy with it. Downloading the patch (which had to be installed 3x before "taking"), turning off windows security features, running as administrator, uninstalling/reinstalling TT over again, etc. Could NOT file until all these issues were resolved. So frustrating and just not worth it!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 5, 2026
Nomad199
4 out of 5 stars review

Improvement on E-Filing Needed

E-filing clunky at best. The field allowance for the IP PIN is 5 characters, The IP PIN is 6 characters, Worse, this is has not been changed for years, despite similar comments. One character must be dropped off. Explain this with which one to exclude, or allow 6. Even worse, the IRS sent out the wrong IP PINs this January. A heads up with how to fix it. provided through your updates, would have been appropriate, appreciated and avoid what will surely be chaos when the IRS rejects returns.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.