I found it this year to be very difficult to use when switching from federal to state taxes--kept calling for a cell number-which I have no cell phone

really easy to use..........only problem is that you continually talk about what is FREE during your programs then suddenly, at the end, you're paying $60.00 TELL US UP FRONT

It was okay. Quick. But I did not like the way the income categories (dividends and interest) were mixed. I was differen from last year and not intuitively obvious. I made several false starts until I realized what was happening.

My daughter worked as a contract worker this year and received a 1099_NEC tax form. Program did not guide me through the steps to report her income correctly. It was very difficult to get through the inputs.

I have used Turbotax for years, when I had more complicated returns involving business and now simpler returns since I'm retired. I've always found its guidance helpful.

Go caught up in a loop with an AZ resident and NC non-resident state returns. Locked up federal also so nothing could be submitted. I followed directions as well as trying different options and nothing worked. Already paid for NC e-file feel.

I've been using TurboTax for over thirty years and its accuracy, features and guidance has always been spot on. I use the step by step process and it breaks down things in an easy to understand manner. Will definitely continue to use this product.

I have been using Turbotax for many years and have always been satisfied with the ease of use and help/instructions when needing more information on a topic.

You are using AI! Should be able to upload entered information to online account after entering on desktop application. State filing fee should be waived for first state since everyone ha at least one state to file in.

Best tax software to use even for a beginner to expert!! Been using for over two decades and still loving it. No need to give my hard earned cash to an expert!