Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

Member photos

Sort by |
Showing 3,521-3,530 of 9,894 reviews
Feb 22, 2026
Reviewer name: rivertramp
1 out of 5 stars
1 out of 5 stars review

TurboTax is not for the average customer!

After several filing attempts, all of which were rejected by fed and state, and following ALL available remedies by TurboTax, on line and other intuit resources, I was still unable to resolve the issue! Issue: EIN of payer not in fed database.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 24, 2026
Reviewer name: larrmill
4 out of 5 stars
4 out of 5 stars review

New page format may not be better

I'm not sure the page format change is for the better. A long time user of TurboTax I was thrown off by the new format and frustrated over not having the familiar look and feel.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 1, 2026
Reviewer name: Luigie2
3 out of 5 stars
3 out of 5 stars review

navigation to areas you want is lacking.

you help info is terrible. Turbotax can not tell me how to file my state tax return after my federal tax return was accepted. I have to call in. Why do you rely on phone support for such basic questions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 30, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

TurboTax user for 28 years!

This is a great tool for doing taxes. I have been using it for many years and prefer the download option. I have not used the expert connection, but I appreciate that it is an option and will consider using it in the future if needed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: Geo246
5 out of 5 stars
5 out of 5 stars review

Turbotax is #1

Long time user. A little troubled by need for Windows 11 upgrade but overcame it, .Product itself has always been reliable and full of aids, assists and error resolution steps.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 9, 2026
Reviewer name: JonathanO01
2 out of 5 stars
2 out of 5 stars review

Poorly worded questions and a pension bug

TurboTax Deluxe decided my pension was a 'public' pension, when I gave no such indication. It insisted I tell it what kind of public pension to listed it under.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
Reviewer name: wayros
5 out of 5 stars
5 out of 5 stars review

I'll give it another chance.

Turbo is a good product. Im a long time subscriber and my issue is I pay the same as if I went into local stores and bought it. Isn't discounts for subscribers?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Feb 6, 2026
Reviewer name: RAYM1958
5 out of 5 stars
5 out of 5 stars review

LOVE TURBOTAX

I have been using Turbo Tax for many years and am a very satisfied customer. I wish I could get a discount for the purchase price as a returning customer that is a senior citizen, Veteran.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Apr 12, 2026
Reviewer name: SKinGA
3 out of 5 stars
3 out of 5 stars review

I like TurboTax but miss ItsDeductible

I have been a loyal TurboTax customer for many years but I am not happy about the loss of ItsDeductible. It was a feature that other tax services did not provide. I am considering exploring other options for 2026 tax filing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
Reviewer name: MesaJohn
5 out of 5 stars
5 out of 5 stars review

Continued use

Felt that the walk through feature with the ability to return to particular entries was a huge benefit. The ability to see explanations on pop-up screens while remaining in the return was very easy.f

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.