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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 3,421-3,430 of 9,894 reviews
Mar 16, 2026
Reviewer name: Homer1955
5 out of 5 stars
5 out of 5 stars review

Turbo Tax works great for me.

Completed my return with little or no issues. It had changed a bit from last years edition, so it took me a liittle time to figure it out. But overall it's a great program...

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 14, 2026
Reviewer name: daughterofpearl52
4 out of 5 stars
4 out of 5 stars review

Locked up my system for a time.

Fairly easy to use, but it locked up twice. Wouldn't allow me to do anything, I couldn't even shut it down. It just required me to totally shut down the hold laptop. I didn't lose any data, so I was able to continue where I left off.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Customer Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 10, 2026
Reviewer name: PEKJ
1 out of 5 stars
1 out of 5 stars review

Frustrating

Experience sucked! I'm literally copying/pasting last year's AGI and the return is still being rejected. Tried 4 separate times, still rejected. I don't kn ow how to get past this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 22, 2026
Reviewer name: shgbj
3 out of 5 stars
3 out of 5 stars review

Too much sales pitch

I don't enjoy the new changes. And, I really dislike how you continually are pimping add-on sales. If I say "No" once I shouldn't have to repeat it constantly.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 28, 2026
Reviewer name: Spokane Bill
4 out of 5 stars
4 out of 5 stars review

Another easy to file tax return

I am a longtime user of Turbotax. I love this product and have found it to be accurate and reliable. My only for this year is that the instructions for lump sum SSA payments was confusing. Could have been more clear.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 2, 2026
Reviewer name: Malgram
4 out of 5 stars
4 out of 5 stars review

Still great- but has room for improvement

Excellent as always. But, I still prefer it on CD/DVD. I found that it is sometimes easier to manually enter an amount than to have to enter information about your bank. Please offer us a choice.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 6, 2026
Reviewer name: dogtommy24
5 out of 5 stars
5 out of 5 stars review

Great results for years with Turbotax!

I've been using Turbo Tax for years, and it is a wonderful tool. I've had no audits, no mistakes, so I figure, I'll stay with Turbo tax, mainly because it is working for me! And it's a simple well designed program!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 18, 2026
Reviewer name: Are Square
4 out of 5 stars
4 out of 5 stars review

Turbo Customer Support

Had problems with retrieving the prior year records and automatically moving it to the current year. Worked with Charity in Georgia to resolve my problem (she did an OUTSTAND job).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Feb 27, 2026
Reviewer name: Finnigans Mimi
2 out of 5 stars
2 out of 5 stars review

Not that easy and does not import all forms

Help is written in hard-to-understand terms and not in depth enough. Would not import 1099-B along with the others. Had missing information. Not easy to understand. Took me 5 hours to slog through.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Reviewer name: VJB82
3 out of 5 stars
3 out of 5 stars review

experienced tax specialist

Turbo tax is good for people who do not need to file estimated taxes. Your system is not well set up for this. I always have to search around for where I can put changes - can you streamline this? Otherwise I would have given a better rating.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630