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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 3,411-3,420 of 9,894 reviews
Apr 5, 2026
Reviewer name: TaxDeducter
2 out of 5 stars
2 out of 5 stars review

Lack of Its Deductible is finally a deal breaker

It's deductible is the only reason I continued to use Turbo Tax which offered great value. I'll be hesitant to continue using, in the world of AI it is bizarre that the features seem to be getting worse instead of getting better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 11, 2026
Reviewer name: Budlinkjt
2 out of 5 stars
2 out of 5 stars review

Just an OK product

I have been using TurboTax for many years. I can’t say I appreciate all the ‘glitzy’ stuff your designers are adding year after year. I also find your ‘help’ features are not really helpful!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: w001
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Feedback

please bring back It's Deductible also, do not really like the interface to enter and review 1099-Div and 1099-Int I like the old interface better, where you can see in a list a summary of the 1099s

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Jan 27, 2026
Reviewer name: YeahNoThanks
1 out of 5 stars
1 out of 5 stars review

Constant Hidden Fees

Non-stop hidden fees. I'm always surprised every year but I shouldn't be. This time I bought the software and get to the end and they have an additional $65 fee for filing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 13, 2026
Reviewer name: JoelP75
5 out of 5 stars
5 out of 5 stars review

TurboTax is a great software package.

I have used TurboTax and MacinTax before it for at least 20 years. I have found the software to be relatively easy to use and understand. I encourage everyone to try it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 27, 2026
Reviewer name: ilovsb
4 out of 5 stars
4 out of 5 stars review

Fluidity of process

I do not like the "purchase" products/protections as I work through my taxes. I am already stressing every keystroke. It just adds stress. Ask - but at the end or at start.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 30, 2026
Reviewer name: 51meb
4 out of 5 stars
4 out of 5 stars review

Turbo tax works

It would be helpful to have a worksheet to calculate traditional IRA basis for the next tax year. Or have turbo tax auto fill in this information versus the taxpayer having to fill in this information.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Feb 26, 2026
Reviewer name: DelaySayWhat
4 out of 5 stars
4 out of 5 stars review

What is the delay?

I am still waiting for your software engineers to update Tubo Tax to allow me to amend a 2025 return I filed with a missing W-2. Why is it taking so long. Your message said it will be updated by February and its almost March.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 15, 2026
Reviewer name: TMMA
1 out of 5 stars
1 out of 5 stars review

TurboTax is getting worse and worse

I strongly consider switching out of using TurboTax for my next tax return. It is becoming unbearable to use - constant attempts to sell you stuff you don't need. It is use to be a good product- not any more.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Reviewer name: BRAMBLE3
4 out of 5 stars
4 out of 5 stars review

TURBO TAX HAS HICKUPS.

THE EASYSTEP SECTION FOR SOCIAL SECURITY INFORMATION WAS NOT WORKING CORRECTLY. THE PAGES WOULD GO BLANK. I HAD TO FILL THE INFORMATION DIRECTLY ON THE SOCIAL SECURITY FORM IN FORMS.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.