Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

Member photos

Sort by |
Showing 3,401-3,410 of 9,894 reviews
Feb 21, 2026
Reviewer name: Idontcarewhatyoucallme
5 out of 5 stars
5 out of 5 stars review

A couple of glitches

Overall, a good experience. However, we did not like that the calculator to enter pricing for items donated was no longer available. Also, not informed that I needed a Schedule C to go along with my 1099NEC until much later in the process.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 6, 2026
Reviewer name: jestasking
4 out of 5 stars
4 out of 5 stars review

No PIN

Unless I somehow missed it, it never asked if I had an IRS PIN. Hard to find where this is entered until I Googled it. Shouldn't be that difficult. I had one last year so it should have detected it and at least asked about it..

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 9, 2026
Reviewer name: LadybugSC
5 out of 5 stars
5 out of 5 stars review

Love TurboTax

User friendly even for the computer/electronically challenged. I have been doing my taxes using TurboTax for 0ver 25 years and will only change when my elderly brain eyes and fingers will no longer allow me to do myself.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 12, 2026
Reviewer name: PBattisti
5 out of 5 stars
5 out of 5 stars review

New frontier

filing non-resident CA taxes was quite intuitive. I wasn't looking forward to dealing with the state filing since it's unfamiliar (I'm a WA state resident). The search for credits and breaks was rewarding and simple thanks to the UI

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Feb 9, 2026
Reviewer name: FB3661
5 out of 5 stars
5 out of 5 stars review

Fabulous Purchase

Been using Turbotax for years - no, actually it is decades. Back in the day, I did them manually, but this is so much easier and so much faster! And I am sure I do not forget a deduction and I know it is always correct.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 19, 2026
Reviewer name: D1023
5 out of 5 stars
5 out of 5 stars review

TurboTax 2025 is better than ever.

TurboTax is so informational and complete, I didn't need to contact "Advice". I have used TurboTax for almost 20 years. The 2025 is the best version ever!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 4, 2026
Reviewer name: woodchuck12131
4 out of 5 stars
4 out of 5 stars review

Only found one TurboTax processing error -- (-)

everything was great until I got to NYS forms -- There was a problem in handling the 1099-B that I could fix in the form. The software should have looked at both the Federal and State Gross amount, not just the state Gross amount.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 6, 2026
Reviewer name: Jim Wa
4 out of 5 stars
4 out of 5 stars review

North Carolina Program Needs Work

Federal Tax Program is fine. North Carolina tax program is incomplete. Does not account for Bailey's exemption in final prepared document. I had to go in and modify (over-ride) attachments to make it work.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 27, 2026
Reviewer name: xzaqw
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is great!

Turbo Tax help was great she was able to resolve my problem. she was very patient with my slowness on finding out how to accomplish the fixes she was talking me through.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.

Mar 18, 2026
Reviewer name: Midt
4 out of 5 stars
4 out of 5 stars review

Great product but have some wishes.

Overall a great product I've used for many years. A few wishes though. 1. Release 1099R input sooner. 2. Set up the "What if" worksheet access somewhere obvious so we don't have to hunt it down (maybe under Tools).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .