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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 3,201-3,210 of 9,894 reviews
Mar 2, 2026
Reviewer name: Paco73
1 out of 5 stars
1 out of 5 stars review

Confusing

I find the current program very confusing. The previous version was much easier to follow and input data. After Turbo changed the design, it made it a lot harder to follow. I suggest going back to the previous version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: Very Disgruntled user10
4 out of 5 stars
4 out of 5 stars review

The quality is not what it once was

Last year using this product if I have another issue. My taxes were incorrect according to Internal Revenue Service. Had to pay a penalty and extra taxes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
Reviewer name: Shlb236
5 out of 5 stars
5 out of 5 stars review

Guidance

The pop up windows that provide additional information is small and can't be sized for easier reading. Also, some of the explanations were not clear, although they appear to provide an answer for someone with background knowledge.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Reviewer name: Tatilico
2 out of 5 stars
2 out of 5 stars review

TurboTax should do better

Directions to import last year's taxes did not work. Had to enter everything anew. This needs to be simplified.No info on state charges for efile until the end. Surprise! Better explanation of topics is necessary.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 26, 2026
Reviewer name: Emm81
5 out of 5 stars
5 out of 5 stars review

turbo tax is very accurate

I continue to acquire turbo tax s/w every year. An old user sort of speak. and every year the tax changes are reflected properly into the s/w for users to be able for completion of their tax returns properly and accurately.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 1, 2026
Reviewer name: nlj51
4 out of 5 stars
4 out of 5 stars review

amended return filing challenge

i had to correct a dependent SS number and Turbo Tax would not let me efile the corrected return. This is so inconvenient for the user. I had to print the entire return and mail it - making the wait time for getting my refund by months!!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 9, 2026
Reviewer name: Dan in VA
5 out of 5 stars
5 out of 5 stars review

Long time user

I have been using TurboTax for decades. I never have had any issues with accuracy and the software helps make the process of tax preparation and submission very easy.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 25, 2026
Reviewer name: ppppmmmkkk
4 out of 5 stars
4 out of 5 stars review

turbo tax

Program works well. I have learned there are several cheaper programs available. keep jacking up your prices each year, I'll certainly be looking for alternatives.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Jan 26, 2026
Reviewer name: PamAllan
5 out of 5 stars
5 out of 5 stars review

Excellent program

We have been using TurboTax several years and this year seemed easier & quicker than before. The program is excellent & we appreciate having it. Thanks!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: rstcpa
3 out of 5 stars
3 out of 5 stars review

TurboTax deleted my entire federal return

I had completed my federal return and clicked to download my state return and TurboTax just shut down and erased all saved files. I then downloaded my state and reentered ALL MY DATA AGAIN. NOT HAPPY.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630