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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 311-320 of 9,898 reviews
Apr 6, 2026
Reviewer name: LON1979
1 out of 5 stars
1 out of 5 stars review

HOT MESS! Missed prompts and incomplete transfer.

did not prompt for marketplace insurance, so missed and tax rejected. Download of some formes (1099_) through a website/login only downloaded ½ of h 7 1099's making it a hot mess to clean up for accuracy. Each year seems worse than the last. Not putting much into the desktop version anymore.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 17, 2026
Reviewer name: Retired Story Teller
4 out of 5 stars
4 out of 5 stars review

Now, where did that question come from?

As always, TurboTax made filing my return much easier. I can't imagine doing al this by hand. However, it is somewhat frustrating to have the program features - manner of answering questions - change from year to year. It appears that you completely re-invented the wheel. Different is not better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 5, 2026
Reviewer name: nick 9797
5 out of 5 stars
5 out of 5 stars review

return 25

I engaged with JOSEPH for several hours to correct errors I made with a previous filing which was rejected. He was EXCEPTIONAL! He was VERY PATIENT as I scrambled through my papers to find the correct entry information that he suggested. He guided me through the entire form to ensure I had the correct information before filing the return. For a non-technical customer, he guided me through the nuances I needed to know to file an accurate return. He must be one of your finest employees and a credit to your organization. Because of JOSEPH I will continue to use Turbotax..

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Apr 14, 2026
Reviewer name: Lindasnow58
4 out of 5 stars
4 out of 5 stars review

Issues Encountered

Issues: 1. there was a question regarding Canadian retirement. I had no idea where this came from. I thought that I had provided my state incorrectly, so I had to review information that I had already provided. Everything was correct, so had to go on-line to figure out how to bypass this because the program would not let me continue without providing this information. It went on to say that it could be a Turbo Tax program error. Fortunately, Google explained how to bypass this. Unnecessary work! 2. regarding Schedule A medical deductions, the program said that if I did not have a certain dollar amount, not to waste my time entering the expenses. So I did not enter this information. Then when it came to CA state return, it says that even though I may not have deducted medical expenses on the federal return, I should go back to the federal return and provide the information because it could possibly affect my CA return, so I had to go back and enter the information ANYWAY even though the federal portion of filing said that because I did not have enough medical expenses to deduct, don't "waste time" entering the information. Unnecessary work! 3. There is an issue at the end with e-filing: beneath the area where it says the state e-filing fee is $15, why is there the statement "you must e-file your federal return, there is a Turbo Tax Premium of $45". I do not HAVE to e-file my federal return plus I had no idea what the Turbo Tax premium was. This statement was what lead me to consult with Google, informing me that I would have to pay $45 to have the $15 CA e-filing fee deducted from my federal tax refund. If I had not consulted Google for an explanation, I would have paid this fee. Please let me know if I have misunderstood. I have used Turbo Tax for many years, and this is the first time that the program was not seamless in that it was necessary to consult Google in order to use the program. Hopefully, you will consider improvements for the next tax season

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 24, 2026
Reviewer name: GoodRick
5 out of 5 stars
5 out of 5 stars review

I love Turbo Tax!

I love Turbo Tax. This year, though, Turbo Tax took a long time to get the program updated to input IRA distributions. It stated due to :recent tax law changes" but I have trouble believing that since I wasn't aware of any changes regarding IRA distributions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 20, 2026
Reviewer name: Dan F TX
4 out of 5 stars
4 out of 5 stars review

Problem with Importing 1099s from Brokerage

The 2025 TurboTax program had one problem I had not encountered before. It had to do with importing 1099s from my Brokerage firm (RBC Capital Markets). In prior years, the 1099s were easily imported and I did not have to fill out any data from the 1099s I received directly from RBC. This year in attempting to import the 1099s I ended up in a do-loop. I would seek to import the forms; TurboTax would open up a new tab, I entered my RBC login and password; that tab would tell me the importation was successful and tell me to go back to TurboTax. However there was no data in TurboTax. So I had to hunt around and find a way to manually enter the summary data. VERY UNFRIENDLY.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 14, 2026
Reviewer name: Ed 20 wpm
3 out of 5 stars
3 out of 5 stars review

TurboTax is not as good as it used to be.

You do not make it clear at the time of purchase that the Deluxe version of TurboTax will not guide you through the process of claiming credit for foreign taxes that were paid. I spent an enormous amount of time to find this out. And not from Turbotax. By then, it was too late to download the Premium version (which, I think, but am not sure) will handle Form 1116 and all that is involved. Had I downloaded and installed the Premium version, I would have had to download and manually enter all my tax information all over again. The Deluxe version for many years has handled the foreign tax credit issue.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 14, 2026
Reviewer name: sadow22
3 out of 5 stars
3 out of 5 stars review

State Rejected

I refiled my Wisconsin State taxes after receiving a message that my State return was rejected. I was told an update was coming on February 13, 2026 regarding how Wisconsin handles Wisconsin retirement income. I did the update, refiled State, and was rejected again. I am resubmitting on February 14. Now we'll see. You should have had this ready to go BEFORE February 1st!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 25, 2026
Reviewer name: SMBGKJG
4 out of 5 stars
4 out of 5 stars review

should be notified if update needed at the start

I appreciate the software but at times there is a problem like e-filing without an update that was unknown throughout till the end. example I can't send this without making up a nickname and everyone I make up it's taken! Why should you have to have a nickname in order for you to get feedback???????

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 17, 2026
Reviewer name: McClinski
5 out of 5 stars
5 out of 5 stars review

Why I use Turbo Tax

I have been using Turbo tax for many years and only one year did I have problems with the program that I had to file online with one of the preparers. The company did not charge me the usual fee because it was a company fault. We live in a remote area and the internet is very sketchie and the program would not download. After (12 hours of trying and many consultations with Tech support and a wrong disk being sent it was deemed that if I were to get my taxes in on time I had to use the online service. The following year everything transferred to the new year taxes program without a hitch. We purchased a satellite system and the program now loads perfectly. Although this year I had to purchase a new computer to accomodate the new program.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.