you made it complicated why not just let me enter next to my pension and retirement I didn't change income. I used standard deduction in 2024 it should have asked do I want standard deduction and took me straight there. been using a long time seem to be more complicated every year

Please knock it off with the hidden fees, constant updates and installations that kept interrupting my filing process and changing my numbers, and advertisements on every video I watch or tucked between the pages of every file. I don't want to have to explain things I don't remember doing and now isn't the time to induce me to make purchases--I'm paying my taxes! I need to see that I'm saving money or getting some back! Otherwise, thank you, this was easier and cheaper than hiring someone.

We have utilized Turbo Tax for our tax preparation for many, many years. My main issue is the inability of Turbo Tax and our investment company to properly import investment data. Turbo Tax requires a great portion of this complex item to be manually input. I don't know if it is an issue with our investment company or something else, but it is very stressful to get through that portion of our return.

Great software, I've been using it for years. My only gripe is confusing implementation IRC125 and 414(H) for NY State return and it happens almost every year- sometimes it makes you charged twice and sometimes not at all causing big mistakes. Please include couple more qualifying questions and make correspondingly right calculations as differences can be considerable!

very disappointed with not being able to efile through first try. There was no issue on my side and your software wasn't able to identify the issue. As a result, I used up my five efiles very quickly and weren't able to efile taxes for my family. I'll reconsider using turbo tax next year

Filed my federal return early as I was owed a refund and the process was great. I had to wait to file the state return but when I reopened the software it won't let me continue but instead tries to get me to refile the federal return. I've been unable to efile my state return. I didn't have these issues in past software versions. Federal and state often have different due dates - I should not be forced to file them together.

The product itself is mine. The misleading information regarding using a portion of the federal refund to pay for the state filing fee and prep cost, without properly explaining how it would go through a third party and all the hassles that go along with that is infuriating. To the point that I am considering no longer using your product as there are plenty of other tax preparation options on the market.

2025 return was jacked up. Dependents were reproduced (had to remove one). Previous year's AGI in summary sheet was wrong (showed $1 and filing single, instead of married filed jointly). I had to manually go into form to change it. Too many interface changes from previous years. Took longer. False advertising: Free State return, but ended up only being $10 off.

Lower the heavy push on trying to sell all the extras. Too much and very distracting. Also looks like you are pushing hard for the $25 charge to e-file state by making it difficult to print state for mailing after e-filing federal. You have a good product, but I'll switch to avoid all the sales crap. Taxes are stressful enough. Don't add to it!

The multi-state filing process needs to be simplified for gambling winnings. It is common to live in one state and have gambling winnings from another, non-reciprocal state. Currently, you have to do the non-resident state first. That forces you to buy your resident state. Even then, Turbo Tax is not recognizing both states the way it should. My case is Illinois and Indiana. The Schedule CR is not being created for Taxes Paid to Another State. I have to manually make them coordinate. That reduces the integrity of the Turbo Tax product guarantee. The price keeps going up but the product integrity is not keeping pace. Turbo Tax is still my preferred, but there is stiff competition available and cheaper.