Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 321-330 of 9,898 reviews
Mar 15, 2026
Reviewer name: Jerry the engineer
5 out of 5 stars
5 out of 5 stars review

Great Program for over 40 years

Utilized Turbo Tax since the 80's. First programs were on 3" floppy disc (if anyone can remember?) . Always found the program to be easy to utilize and prepare documents. Used "Home and Business" version the majority of that time as my wife and I had mixed income streams of W4 income,1099 income from a small part time consulting business, and my wife's self employment. Fully retied now an switched to Deluxe version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 3, 2026
Reviewer name: David mtnman
5 out of 5 stars
5 out of 5 stars review

TurboTax is my go to tax software

I have been using Turbo Tax for many years and have never had any issues with the software. I tried the Online version for my own taxes and didn't like it as much as the desktop version. I used the desktop version for my exe's taxes and it was what I have been used to for years, so I will probably stick with it in the future.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 13, 2026
Reviewer name: GAR924
1 out of 5 stars
1 out of 5 stars review

Turbo tax is waste of money Truly sucks

New format makes it difficult to navigate. Deleted my 2024 Turbotax then told me I already had a key so would not even let me reinstall. Deleted last years titles of investments if not filled out immediately. Hopefully I had all the paperwork to repopulate. Demanded three digit code for state license document even though i have a temporary without one. When it said it would assist transfer for new computer sent to general help screen where incorrect assistance was first to be found

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
Reviewer name: Hap71
4 out of 5 stars
4 out of 5 stars review

A little more clunky this year

This year's version of Turbo Tax seemed "clunkier" than last year's. In particular, is trying to enter my quarterly tax withholding figures, some of the language was misleading, indicating some kind of "additional" or deferred payments. Not sure why you changed the terminology. When I reviewed my return, the quarterly amounts were clearly recorded....also, some of the questions regarding my 1099-R information wanted RMD amounts; again, a little misleading/ambiguous. No RMD's were required for pensions but the interview language could be improved. Thanks.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 3, 2026
Reviewer name: smoke 1
5 out of 5 stars
5 out of 5 stars review

finished for another year

as usual turbo tax came thru. taxes filed (both fed and state) and process was fairly easy. i'm not very good with computers but always get them done. would love to see the feds & state tax programs ended for people headed toward 90. jump on that turbo tax and aarp. thanks.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Mar 8, 2026
Reviewer name: Rick 53
3 out of 5 stars
3 out of 5 stars review

Install and reinstall issues

I have always used TurboTax in past years and mostly would of had a five star reviews. I can't say that this year. I have to install and un-install the your program 2 times to get the federal tax part to work. Then I had to un-install and reinstall for a third time to get the state tax part to work properly. After all of this trouble, the program did seem to work for me.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 3, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Trubo Tax Deluxe is not reliable

Tells you can E File 5 I only use 3 and 1 was rejected when I did my last one said I reach my limits of 5 so I guess now they count even the number of rejections. I you try again takes 1 and again counts as 1. Never had happen before i will stay away from Trubo Tax after 20 plus years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 25, 2026
Reviewer name: PapaEnnis
3 out of 5 stars
3 out of 5 stars review

Frustrated this year with lateness of 1099-R

Been using TurboTax for MANY years. Up to this year was fairly happy. Frustrated this year with lateness of 1099-R. On the advice of a friend, tried FREETAXUSA, during the period that TurboTax did NOT have the 1099-R capability... and they did. Thought why not just enter data into FREETAXUSA and they completed my tax forms. Since I had already paid, came back to TurboTax and submitted (when you were ready). There is an excellent chance that this is the LAST TIME I will use TurboTax... save myself some $.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 3, 2026
Reviewer name: Doug 34
4 out of 5 stars
4 out of 5 stars review

Turbo Tax the old way.

I feel Intuit is trying to move customers to the on line version, I did not care for the jumping threw hoops to get to the desk top product I for one will not use the online version ever. I an old and don't like change been using Turbo Tax for a long time and want to keep all me records the way I always have kept them. Just my two cents worth. Thanks Doug

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 5, 2026
Reviewer name: L Frustrated
3 out of 5 stars
3 out of 5 stars review

Getting Worse each Year

Getting worse each year... stop the sales pitching and do the work to make taxes easier by giving more options like filing jointly is worse that filing married separately or carrying student as dependent is not wise let them carry themselves for Opportunity Credit. Stop using AI and use plain old human brain power.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630