I love to use Turbo Tax, its self-guiding features, additional information, it is educating, easy to follow steps and easy and user-friendly interface! Once I tried it, I always use it and not going to change my mind.

I find it repugnant that despite how you know my AGI being below the FPL that you still charge me $25 to state file on top of the $59 I already pay for your deluxe version. Shame on you.

It's simple just answering simple questions, ON YOUR SCEDULE. No spreading your sensitive information all over or collecting documents to share with a third party.

I have used Tubo tax for years. I couldn’t get the software to download. Wasted my time and money. No support. The change they made in this new way of downloading has caused problems. Yes I have windows 11.

I did not like how I was going to have to pay for State completion of my taxes becuase I used the "online" version when I had already paid for state through my desktop version. It felt like bait and switch.

I don't understand why on the State filing fee payment section at the bottom of the page, Turbo Tax states there will be a $40 filing fee to process the refund and Turbo Tax will automatically deduct from the refund amount.

Terrible experience. Could not download last year's return. Now that I am looking at this year return, it is wanting me to pay for filing when I have already. If you are going to file on the 13th, giv e me back my money and I will mail it in.

Some of the categories were confusing and there was no way to get an easy and quick answer. I needed specific and targeted answers and the system didn’t provide them.

This was easy to use. The only negative is the ultimate Refund Processing Fee plus the state fee, when the initial statements are file your taxes for free and you get one state return free.

I had a lot of problems with updating turbo tax. I did get in touch with turbo tax and the women i talked with was very helpful and had a lot of suggestions. I ended updating using the administrations file.