We have been using Turbotax from our desktop computer for over a decade now. every step of the process is made crystal clear to understand and proceed accurately. We strongly recommend Turbotax!

I was unhappy to find that I could not shift between TT online and TT desktop. Please try to make allow uploading a file worked on a laptop into TT online. I lost $15 due to this!

I am a very old customer of TurboTax software and, frankly would not be able to navigate through the complicated IRS process. Thaks to your very competent staff that makes life easy for us all.

I lost all my progress after a desktop product update . Searching for the file or temporary file found not results. Started over. My previous years' return cound not be downloaded so al information had to be entered from scratch.

Too expensive for a download product. For this much money a tax expert should be included. Offer a tax software product designed for seniors, who have largely different tax issues. Also you need to include free state e-filing for one state!

I like using the software because it allows me to do more than one, as doing it online you only can do one for free. Great tool to use when you do your own tax filing.

The format changes from last year are not good. The program jumps around. Adds topics that aren't selected. Skips parts and tells but will say you missed something. Very disappointed.

Upon importing last year's TurboTax file, the software immediately displayed a tax liability before any current income was entered. This initial calculation is unsettling and raises concerns regarding the software's real-time accuracy.

I am a retired accountant, I use Turbo Tax to double check my source income, interest and other expenses. I trust Turbo Tax to catch items I might have missed, also Turbo Tax knows the latest IRS tax rule changes.

Please fix the problem with the charge card expiration dates beyond September not showing. I also noticed that there seem to be less explanations for some areas so I had to go to the internet to find out.