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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 2,891-2,900 of 9,894 reviews
Feb 16, 2026
Reviewer name: riddlegrad
4 out of 5 stars
4 out of 5 stars review

Not as Good as Past Years

Error "2" trying to submit federal returns which was related to internet going down and it should be able to recover from that error and file the tax return

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 9, 2026
Reviewer name: Davis64
4 out of 5 stars
4 out of 5 stars review

I HAD MINIMUM ISSUES WITH THE PROGRAM.

Mostly I like the software, I have been using for years and I'm a 'Creature of Habit'. However, I did have a problem removing a mistake I had made. I had to "walk Thru' the entire section to change the mistake.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 9, 2026
Reviewer name: E H B
4 out of 5 stars
4 out of 5 stars review

Just one thing I would change.

I have always had good experiences using TurboTax. The only reason I gave 4 starts instead of 5 is that I wish the PDFs could be generated without my SSN being visible.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 23, 2026
Reviewer name: Secretary1967
5 out of 5 stars
5 out of 5 stars review

TurboTax is awesome

The questions make it so much easier; the additional information is such a big help. It downloads and updates makes me feel that all ta situations are there and the double checking is great.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Mar 4, 2026
Reviewer name: MLBtax
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is THE BEST

Turbo Tax makes filing taxes so easy. It is set up logically and the guidance provided is helpful. No way I could ever go back to filing taxes manually

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Apr 10, 2026
Reviewer name: Kprs
3 out of 5 stars
3 out of 5 stars review

There is room for making TurboTax really awesome

very accurate, compatible with notebook computer It was difficult for me to download and open the 2025 tax software Guidance very good Almost impossible to contact any live person on phone

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 12, 2026
Reviewer name: PGH2
3 out of 5 stars
3 out of 5 stars review

Crashed

I have never had issues using turbo tax for several years. The 2025 software crashed when I was almost finished and I had to enter everything again. Very sad...

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: dontpestermeplease
4 out of 5 stars
4 out of 5 stars review

You have a bug

Every time I ran audit check the desktop version deleted my filing status - I had a domestic partnership and I think that is why - had to skip audit check - total pain ---- my taxes would go from owing to absolute 0 with no taxes owed or paid

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: rstcpa
3 out of 5 stars
3 out of 5 stars review

TurboTax deleted my entire federal return

I had completed my federal return and clicked to download my state return and TurboTax just shut down and erased all saved files. I then downloaded my state and reentered ALL MY DATA AGAIN. NOT HAPPY.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
Reviewer name: Popol1057
4 out of 5 stars
4 out of 5 stars review

Not easy to file state return by mail !

I live in Virginia and file my State return by mail. However, your app does not make that easy/obvious and your printout says that I filed electronically when I did not... Now I have to look up the mail address myself...

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.