I like the detailed step-by-step instructions to walk me thru the process and docs. Would like to have better search help for forms or docs that show where these should be entered. The AI was little or no help for questions.

Very easy program and a huge savings over having my taxes done with an accountant. The one issue I encountered was solved with a live agent who was very knowledgeable and fixed my error.

i have been using turbo tax for year. first for my business and still using after i sold out and retired. great system and saved me money. would not do any other way

turbotax is thorough and help is easy to obtain. Plenty of assistance and easy to use. I had a security issue and they were great in resolving the issue. They guided me through every step. I have used it for many years.

The tax expert was great to work with. The software download license process was horrible. It took hours to get through that but your people stayed on the phone to get it completed.

More bugs in the softweare thi year than ever before. Had to restart the software several times after it locked up. First time lost most of the data already entered.

Very well laid out, I take advantage of the "Walk me through everything" option and feel very confident in the tax form preparation an that everything was covered and I got the best possible outcome.

Excellent as always. But, I still prefer it on CD/DVD. I found that it is sometimes easier to manually enter an amount than to have to enter information about your bank. Please offer us a choice.

YOUR BILLING PAGE FOR CREDIT CARDS HAS A PROBLEM. THE MONTH ENTER FOR CREDIT CARD EXPERIATION DOES NOT GO PAST 08 TO ENTER. HAD TO USE ACARD WITH AN LESS THAN.

Been using TT about 45 years. Normally, I've found it easy to use. Not this year. This year was by far the worst. I'll try another vendor for my 2026 taxes.