Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 2,851-2,860 of 9,843 reviews
Mar 11, 2026
GPops1
4 out of 5 stars review

TurboTax is a good reliable resource

I like the detailed step-by-step instructions to walk me thru the process and docs. Would like to have better search help for forms or docs that show where these should be entered. The AI was little or no help for questions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 8, 2026
paulie37
5 out of 5 stars review

Makes filing your taxes easy!

Very easy program and a huge savings over having my taxes done with an accountant. The one issue I encountered was solved with a live agent who was very knowledgeable and fixed my error.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Mar 4, 2026
jonesyII
5 out of 5 stars review

great system, love it

i have been using turbo tax for year. first for my business and still using after i sold out and retired. great system and saved me money. would not do any other way

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 22, 2026
Alb29
5 out of 5 stars review

Turbo Tax is a great resource and tool.

turbotax is thorough and help is easy to obtain. Plenty of assistance and easy to use. I had a security issue and they were great in resolving the issue. They guided me through every step. I have used it for many years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Apr 11, 2026
NHGRAMPA1
4 out of 5 stars review

People make the company

The tax expert was great to work with. The software download license process was horrible. It took hours to get through that but your people stayed on the phone to get it completed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 6, 2026
Steve0658
3 out of 5 stars review

TurboTax is Buggy

More bugs in the softweare thi year than ever before. Had to restart the software several times after it locked up. First time lost most of the data already entered.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 15, 2026
Page 140
5 out of 5 stars review

Turbo Tax is very user friendly!

Very well laid out, I take advantage of the "Walk me through everything" option and feel very confident in the tax form preparation an that everything was covered and I got the best possible outcome.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Mar 2, 2026
Malgram
4 out of 5 stars review

Still great- but has room for improvement

Excellent as always. But, I still prefer it on CD/DVD. I found that it is sometimes easier to manually enter an amount than to have to enter information about your bank. Please offer us a choice.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 2, 2026
Pris101
4 out of 5 stars review

YOU HAVE SOFTWARE PROBLEMS

YOUR BILLING PAGE FOR CREDIT CARDS HAS A PROBLEM. THE MONTH ENTER FOR CREDIT CARD EXPERIATION DOES NOT GO PAST 08 TO ENTER. HAD TO USE ACARD WITH AN LESS THAN.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 16, 2026
Bob17769
1 out of 5 stars review

Buggy User Interface

Been using TT about 45 years. Normally, I've found it easy to use. Not this year. This year was by far the worst. I'll try another vendor for my 2026 taxes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630