I talked with Brittany on the phone help line. She was very helpful and professional. She helped me get through a very difficult situation. Thank her for me.

product works, enough said on that. the $40 fee for refund processing is an outrageous afront to we customers. we alll should be lookung at alternative choices

I used the desktop version, prefer to save pdf etc...on my laptop. I can do some, save, and return to work on at a later date. Please continue to offer desktop version.

Love the step-by-step instructions, easy to follow and quick. Adequate guidance when needed. Simple to navigate. I have used Turbo Tax for more than 10 years and have never had any issues with my taxes.

The desktop version is quite good. I trust it. I cannot say the same for the online version. It needs serious work - feels like a beta test not a finished product.

The Federal portion was fine as always. The updater for the state portion would not update, no matter how long I waited or how often I tried. Unsatisfactory.

I have used Turbo Tax for a number of years. It is easy to use, accurate and guides me through the steps to ensure that I do not miss anything. Since I have used Turbo Tax in previous years, it pulls information from the prior year which saves time.

Horrible format anti user friendly, instructions are vague , transfer was exhausting. ive used for 15 years and it has progressively gotten worse every year. This is the absolute worst idea ever, eliminating the dvd, I will never use again.

As a do-it-yourself tax doer, this program is very easy to use. I like the thoroughness of the program, too. i feel it is safe to file, having used the program for ten+ years.

It was fine, fine, fine, fine. What do you want me to say. Just file the return. So, I have to type 42 words to get out of here? What is this????????? Do ? count????????