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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 2,771-2,780 of 9,894 reviews
Mar 6, 2026
Reviewer name: JNNN Co
4 out of 5 stars
4 out of 5 stars review

Missing ItsDeductable

All good except for not having ItsDeductable included on the 2025 version. This deletion was NOT indicated when I purchased this download. If not included (or some other like program) in TT 2026, I may look for another provider.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 22, 2026
Reviewer name: Pinecrest Mermaid
2 out of 5 stars
2 out of 5 stars review

Quality going down

The program was more "glitchy" this year than in years past. It took multiple tries to correct an error, search function didn't work like it used to and even "Help" was other users finding a work around. Disappointing

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 8, 2026
Reviewer name: No nickname need chartrs
4 out of 5 stars
4 out of 5 stars review

Flaw jn TurboTax. I have been a user forever!

I'd like to be able to save a copy of the transmittal form when I submit the e-filed return. It would be very good if I had a record of when that occurred (date & time) if a question comes up about that having been done!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 11, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Installation Confusion

The installation was not easy as the AI agent tried to upsell me to the on-line filing and a more expensive package. It should be easier to just install the desktop version and start my return. Otherwise, the package is great.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 1, 2026
Reviewer name: Tax Matt
4 out of 5 stars
4 out of 5 stars review

Program error I had to resolve myself

This is the 2nd yr in a row where TurboTax (beta?) had an error...not me, Turbotax...that I could only resolve after an hour with a Live Expert. [They were helpful, btw, but I shouldn't have to go there with a routine return.]

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 11, 2026
Reviewer name: turbosucks1239494
1 out of 5 stars
1 out of 5 stars review

Glitchy and terrible

Terrible. Glitchy. Shut down once in the middle of working on it. Came up with things to fix and then wouldn't take us back to the part we needed to fix. Would like a refund.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
Reviewer name: SteveLion
2 out of 5 stars
2 out of 5 stars review

mr

I use a Mac and none of my desktops worked this year. I had to use a laptop that had the proper operation system Big pain. my desktops have all my past turbotax and records

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 30, 2026
Reviewer name: MikeWall98136
4 out of 5 stars
4 out of 5 stars review

Easy to use.

Worked great. Something that would be good for future would be possible recommendations for how to improve your taxes for next years. Ideas to consider to try and reduce next years taxes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 21, 2026
Reviewer name: tax 2025 TOOL
3 out of 5 stars
3 out of 5 stars review

Please complete

I want my TurboTax to be complete. I had to go into the forms and update. I generated a 6-digit ID Pin code from the IRS, but I do not know where to use it for TurboTax, which has a 5-digit code. What gives.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
Reviewer name: MidlandBob1
2 out of 5 stars
2 out of 5 stars review

IMPORT ISSUES

IMPORTING didn't work well at all for 2025 taxes. It was a Intuit problem, multiple imports with incomplete worksheet data - MANY items had to be fixed in the review. Not what I signed on for (paid for)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630