Guidance seemed a little different this year. It had duplicate listing of previous entries, such as Bethpage or Fidelity. This caused me to think i was missing something. I downloaded Fidelity and it still listed it as not entered.

it took 3 tries to get thru your purchased product. accuracy and compatibility questionable. Different results each time. your software gets confused between online and desktop.

I would suggest there is a lot of information imported from the prior year that is not being automatically filled into forms. This would save a lot time and frustration.

I've been using Turbo Tax for a long time Since about 1994 on 5.5 inch floppy. This version was the worst so far. It was much more confusing than any other year. It got the job done, but it took me much longer than other years.

I use Turbotax for myself/wife joint, and for my daughter, and son. Desktop Application supports multiple profile, but online, there's only one profile for an account. So I don't use online.

Very good information provided describing changes in tax requirements from last year. Very easy to go forward and backwards during the process. Simple and easy to follow.

I wasn't able to put account number in the box to pay NY state, it only let me enter 5 characters. also IRA workflow very awkward. Could not go back and forth between forms and easy step.

I found it more difficult to enter income this year. The application did not give me a clear instruction where to do it. However, I found it and everything else worked well.

I had a situation that I needed to get TTax asistance on - I cannot express the outstanding experience I had Alricka (based in Atlanta, GA) - she was so professional, knowledgeable, and an absolute pleasure to work with - she was great!!!!!!

I have used TurboTax since its earliest days and have always enjoyed using the product. Everything we need to do our taxes is in the product. Product is a little on th expensive side, but what isn't?