Horribly overpriced software. Tries to up-sell you dozens of times, and they seem to go out of their way to make taxes even more complicated than they already are.

I have been using TurboTax since 1996, and last year and this year's version were less easy to follow. The instructions were challenging to understand.

Doing Marissa Carlisle's returns was time consuming because the business code was difficult to locate. She is a wine maker and it took several tries to locate, should have a pull-down menu. Otherwise, excellent! I don't have a nickname!

Turbotax Deluxe Desktop software crashed before I got to use it. Started online software, I did not like it so started over after I restarted my MAC. It took me double amount of time to file my taxes.

Your website to manage updates, e-file, and receive feedback is abysmal. It never works. How can an IT service company have such a terrible website. The tax software itself is fine; everything else is crap.

You scammed me! You made it look like it was mandatory to pay $40 from federal refund vice paying $25 to state to efile. Way too make more money off of us. I'm furious! I'm only giving you a one star because that is the least.

Though I got frustrated, the agent didn't. She was calm, professional, and informative. She gently took the time to explain each question that i asked her. She wa genuinely concerned and helpful.

I think the software is great. Having to pay $40 to efile the federal tax return should be free if you purchase the software and register it. At least for one return

It was easy to use. If I had to prepare my tax return without Turbo Tax, I would surely miss all the required forms. CA State Tax is so confusing I'm glad Turbo Tax prepared it.

i have used turbotax for a very long time, and this year was expensive since i was forced to buy a new computer because your requirement that i must have windows 11. other than that , i like turo tax.