Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 2,711-2,720 of 9,843 reviews
Apr 14, 2026
WasteOfMoneyEveryYear
1 out of 5 stars review

I hate this

Horribly overpriced software. Tries to up-sell you dozens of times, and they seem to go out of their way to make taxes even more complicated than they already are.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 2, 2026
MariaLH22
4 out of 5 stars review

Still use TurboTax after all these years

I have been using TurboTax since 1996, and last year and this year's version were less easy to follow. The instructions were challenging to understand.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 3, 2026
Anonymous
5 out of 5 stars review

Business code on Marissa Carlisle's return

Doing Marissa Carlisle's returns was time consuming because the business code was difficult to locate. She is a wine maker and it took several tries to locate, should have a pull-down menu. Otherwise, excellent! I don't have a nickname!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 22, 2026
Mary J Funk
3 out of 5 stars review

Turbotax Deluxe crashed

Turbotax Deluxe Desktop software crashed before I got to use it. Started online software, I did not like it so started over after I restarted my MAC. It took me double amount of time to file my taxes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 13, 2026
1540763
2 out of 5 stars review

Your Website is Terrible

Your website to manage updates, e-file, and receive feedback is abysmal. It never works. How can an IT service company have such a terrible website. The tax software itself is fine; everything else is crap.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
conscientious spender
1 out of 5 stars review

I was scammed

You scammed me! You made it look like it was mandatory to pay $40 from federal refund vice paying $25 to state to efile. Way too make more money off of us. I'm furious! I'm only giving you a one star because that is the least.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 25, 2026
GSHMOTIVATE
5 out of 5 stars review

Professional and loaded with CARE!!

Though I got frustrated, the agent didn't. She was calm, professional, and informative. She gently took the time to explain each question that i asked her. She wa genuinely concerned and helpful.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.

Apr 16, 2026
Black Hawk Driver
4 out of 5 stars review

Turbo Taxe efiling is not free

I think the software is great. Having to pay $40 to efile the federal tax return should be free if you purchase the software and register it. At least for one return

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 5, 2026
Happy For Refund
5 out of 5 stars review

Turbo Tax is great!

It was easy to use. If I had to prepare my tax return without Turbo Tax, I would surely miss all the required forms. CA State Tax is so confusing I'm glad Turbo Tax prepared it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Mar 28, 2026
Bx0917
4 out of 5 stars review

works great as long as you have Windows 11BJ

i have used turbotax for a very long time, and this year was expensive since i was forced to buy a new computer because your requirement that i must have windows 11. other than that , i like turo tax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .