I did engage with a live expert, and before she could help me, the phone was disconnected. I did not get a call back and my number had been made available to her. Please keep the desktop versions available.

Been using TurboTax since it first came out, only stopped for 2 years when my tax situation changed to a difficult situation. But came back. Still my number one choice for tax preparation

Would have given 5 stars except for an issue with printing the estimated tax form. I found it very hard to do a simple print or not print and editing the amount sent if I want to change the amount

not as intuitive to navigate and imkje it IMPOSSIBLE TO do direct deposit of refund. there is no form 8888 nor any research topic relating to direct deposit of refunds. this sucks

Had to delete and redo Alabama Tax because of " Alabama non Calander and prior year returns are not eligible for electronic returns ". However, did find my the redo answer online.

I've been using Turbo Tax for more than 15 years and I have no problem with the accuracy and entering all the information that is needed to file my tax.

Program works, but had significant trouble with opening tax returns that were saved in progress. Kept getting the error message that it could not open the file.

YOUR BILLING PAGE FOR CREDIT CARDS HAS A PROBLEM. THE MONTH ENTER FOR CREDIT CARD EXPERIATION DOES NOT GO PAST 08 TO ENTER. HAD TO USE ACARD WITH AN LESS THAN.

I have been using Turbo Tax as long as I can remember. My returns have been evaluated by CPA's and always come out well. Tax prep is so easy with this program, I use it for all of my family.

For some reason, Turbo Tax no longer provides information for filing taxes by mail. Also, three times while using the program it tries to sell more services.