TT is great at walking you through the process. But they try to get you to buy state tax even though Washington doesn't have state income tax. Overall great program.

Overall Turbo tax is easy to use and straight forward. However, the AI help feature is not as smooth as i sounds. I asked the question of finding particular form, the responses are not relevant to my question.

I am EXTREMELY disappointed with 2025 Turbo Tax Deluxe!!! You ALWAYS say 1 free state filling and $10 credit but charge me anyway with no $10 credit.. Sick and tired of this year after year.

Software was NOT backward compatible with Windows 10 (small print on box) and also no mail in instructions for the state of Georgia on E-file instructions., Probably won't use again

I think it was a major mistake of your company to remove the its deductible feature from TurboTax. I have been a long-time user of the product, and it increased my preparation time significantly.

i have been using Turbo Tax for over 15 years, and it is always easy to get through the tax process. The ease of use by it guiding you through each step is very user friendly.

Frustrated that I had problems with Desktop version in 2024 so I purchased online version in 2025 and then found out that it does not handle multiple returns so I had to yet again purchase both the desktop version AND the online version.

Been using TT for more than 10 years. Worked well most of the time. Most of the negative is due to the crazy calculations by IRS. Don't try to make sense of them. The "Social Security Benefits Worksheet" makes no sense.

I found the section on entering income sources to be very clunky. This years version required looping through several icon clicks to get to each items entry screen. I don't recall last years version being so annoying.

Not as good as previous years. Too much begging to upgrade. In one section TT downloaded data from my brokers and then asked me to type in trades on a worksheet? Rediculous!!