I have used TurboTax for years. Works ok, but not impressed how little the process has changes over the years. By now I would expect better help such as an AI agent/assistant built in to answer questions and clarify unusual circumstances.

I have been a user of TurboTax for over 30 years now. I am not sure I would use another program. Your experts evidently know how to prepare these programs. I have not been dissatisfied with the program.

Utah State Tax return is blank when I print it. Utah State Tax return does not properly figure the Social Security Deduction. It uses an incorrect multiplier and omits 2 steps for the final deduction

Easy to use, I don't like the free advice option, my return is so simple that I don't need any legal advice. When I decline the option, it keeps popping up and won't let me file my state return without accepting the legal advice.

I have been using Turbo Tax for many years and love the product. However, the past couple years it gives message that it cannot connect to the internet when I am fully connected. Eventually, it does connect but can be very frustrating.

The federal tax process is great. I wish it would pull information from previous year's state tax though. I have to look up the capitol gains loss being carried over for example.

There are too many situations where, despite having last year's Federal and state taxes, the system asks me basic questions as if it has no memory of who I am.

User friendly even for the computer/electronically challenged. I have been doing my taxes using TurboTax for 0ver 25 years and will only change when my elderly brain eyes and fingers will no longer allow me to do myself.

Very easy to use, they walk you through every step and help you maximize your deductions and returns. Very thorough and accurate. Recommend Tax Audit Defense in case it is needed, very valuable to have. Highly recommend TurboTax!

I was unable to import my financial data into my return for the first time in 15 years. Just not as user friendly as in years past. Not a fan of your new format either. Bottomline not sure I will use turbotax next year. Very disappointed.