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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 2,571-2,580 of 9,894 reviews
Apr 12, 2026
Reviewer name: Margie75000
4 out of 5 stars
4 out of 5 stars review

Won't work with windows 10

Didn't know that this version only worked with windows 11. I did have a PC with windows 11 but I wanted to use it on my other PC with windows 10. Why did you make it to only work with windows 11?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Reviewer name: RetiredFighterPilot
5 out of 5 stars
5 out of 5 stars review

ai used turbo tax for several years and it has bee

I talked with three live experts. All were very helpful considerate and patient They worked very hard and answered all my questions We together completed all tasks in a very professional mane Al worked hard to ensure the accuracy oof my return

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.

Feb 16, 2026
Reviewer name: sammy 3245
4 out of 5 stars
4 out of 5 stars review

Download issues prior year

Overall the program is very good. My main issue was the download of prior year turbo tax data stored on my computer into the current year. Process started but never completed, appeared to be in a loop.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 1, 2026
Reviewer name: D62M
4 out of 5 stars
4 out of 5 stars review

Less helpful than previous years.

The directions were not a clear as previous versions as well as more difficult to find explanations. I had to use a search engine several times to get answers. Maybe this is all part of TurboTax trying to get payment for assistance.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 27, 2026
Reviewer name: Fillmore123
3 out of 5 stars
3 out of 5 stars review

Still does my taxes but usability suffers

I have been using TT for many years. It always does the job for me, but this year I have seen a huge drop in usability. There is too much eye-candy and too much upselling. It took me substantially longer this for a simple return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 26, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

too much nickel and diming

ease of use is good, but getting rid of It's Deductible made me regret this purchase. Plus, all the upselling is annoying. I hate having to need an account to pay for e-filing by credit card. Next year I will look at an alternative.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 14, 2026
Reviewer name: arizonaGJ
5 out of 5 stars
5 out of 5 stars review

Turbo-tax great, if doing your taxes yourself

great. Only thing I found different was the RMD page could be clearer as to what amount should be enter, such as "RMD required amount for tax year (then the box to enter it).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 21, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Why is TurboTax trying to charge me $40?

Why is TurboTax trying to charge me $40? I have tried selecting paying for state with a bank account and with the state - still is trying to charge me $40.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!

May 7, 2026
Reviewer name: Stevedoppleganger
3 out of 5 stars
3 out of 5 stars review

TurboTax has some flaws that need review

Two of the returns filed through TurboTax were reviewed and determined incorrect. IRS adjusted the return amount. I cannot determine where the flaw is in TurboTax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 19, 2026
Reviewer name: JaneOV
5 out of 5 stars
5 out of 5 stars review

Easier than Paper Taxes

This past year my spouse passed away. He always did the taxes while I sat next to him. This time I had to do it alone. TurboTax walked me through it and also allowed me to go back to edit specific sections.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!