Very good for entering data. The transfer of data from federal to state had a software glitch. It would not automatically transfer public retirement pension (firefighter) to the state form 4884, I had to manually enter it on the worksheet.

You are using AI! Should be able to upload entered information to online account after entering on desktop application. State filing fee should be waived for first state since everyone ha at least one state to file in.

The format changes from last year are not good. The program jumps around. Adds topics that aren't selected. Skips parts and tells but will say you missed something. Very disappointed.

I had I problem that I was unable to fix on my own. Did need to purchase the help. Cathy was great and very knowledgeable. She talked me through the necessary changes and stayed on the phone until I was ready to submit my returns

I have been doing my own taxes for the past 5 years. Not could be simpler to use than Turbo tax, especially if you have little deductions. It guides you through the process. It very accurate. Love it.

i have been using turbo tax for over 20 years. this year is the first time I had trouble with my 1099-r from my rmd. I had to go back over it several times to get it right.

couldn't find my current account or the files i had already worked on. couldn't find my account with help from an agent. kept taking me to the one return i had finished. it was a nightmare and very frustrating.

When I had to calculate US interest and dividends it didn't carry over to mt CT state return. The shortcut keys of CTRL+I to show Supporting Detail did not work.

Errors in the program. For Medical expenses, I had to go back and enter 0s instead of leaving blanks. Also the 1099-int, Div, and R section is a LOT worse than it was in pervious years.

I've used Turbo almost since day one. It has always been good. EXCEPT need to download every time I decide to work on taxes , could I have the option with a last enforced download just before filing?