TurboTax is well thought out and relatively easy to use. It is feature rich and is reasonably priced. What more can someone doing their own taxes ask?

couldn't find my current account or the files i had already worked on. couldn't find my account with help from an agent. kept taking me to the one return i had finished. it was a nightmare and very frustrating.

I have always used TurboTax desktop and like the ease. As someone with low vision, I find the light blue or yellow boxes with white lettering a challenge to read. Your program is not very user friendly for visually impaired individuals

As a do-it-yourself tax doer, this program is very easy to use. I like the thoroughness of the program, too. i feel it is safe to file, having used the program for ten+ years.

Harder to use than past years. Not sure where one of my incomes was to be recorded. I thought Social Security was not to be taxed this year but yet I was taxed!

Turbo Tax is fairly easy to work with and upon completion of your return it checks your work. It would be nice on the State portion to at least receive one filing free with the purchase of the state software.

Only problem was that I had to wait over two weeks from when I bought software before I could enter data on retirement income because that module wasn't ready.

I appreciate being able to walk through each section and get help if needed. I feel like this program is accurate and that I can trust it. I felt like it was more difficult this year due to all the tax changes but feel that they are all covered.

Clunky. I used Claude.ai to decipher what you were looking for. You should have that dialed in. There should be no dead ends or detours in the workflow of getting your taxes done. You are supposed to be the gold standard for tax prep.

I depend on Tubo Tax accuracy and year after year they have been spot on. I have been using Turbo Tax for many years and have had Zero issues. Thanks!