Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 2,551-2,560 of 9,843 reviews
Mar 16, 2026
LLEB
5 out of 5 stars review

I am 90 years young and love Turbo

I've used Turbo almost since day one. It has always been good. EXCEPT need to download every time I decide to work on taxes , could I have the option with a last enforced download just before filing?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 25, 2026
Dave1040refund
3 out of 5 stars review

False Advertising

Intuit/Turbotax is providing false advertising: you advertise that federal tax filing is free and yet I was charged $60. My federal tax schedule indicates a refund $2437. I actually received $$2377. Explain???

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 27, 2026
Great Granny Rita
5 out of 5 stars review

Made for me!!!

Turbo Tax is made for someone like me -- old. It guides me through all the subjects I needs and I can go back and review them at any time to make sure I am doing things correctly.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Apr 11, 2026
MadLady12
3 out of 5 stars review

Frustrating

Even with downloading brokerage statements, keeps asking for specific info that's on the form. And asks obscure questions that are difficult to understand. They make it very frustrating and more time consuming then it ought to be.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 25, 2026
cypher2026
4 out of 5 stars review

Last year's file missing?

Could not find last years file and had to input all of the information. Unsure why last year's file is missing as I still have the program installed on my laptop.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 27, 2026
TN PAR
5 out of 5 stars review

TurboTax is a helpful tool

I've used TurboTax for quite a few years. It is easy to use and I have always let it guide me through the process to be sure I don't miss anything. Never have had a problem with the results.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 12, 2026
WJordanU
3 out of 5 stars review

TurboTax desktop crashed 6 times

TurboTax crashed twice while downloading updates. Then it crashed four more times while I was preparing a return. The last crash was after when I was ready to file, but I had to completely start over.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 24, 2026
TK KID
5 out of 5 stars review

Missed item in earlier TT software

Wish TT would have kept the interface w/ability to determine used price for donation items given to charities........I liked the old TT 2021/22/23/24. Found it very time consuming w/o.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 19, 2026
Judys99
4 out of 5 stars review

Reasonably easy to use

If you are reasonably educated on taxes, Turbo Tax is quite easy to follow. There are occasional questions which come up but they are easy to resolve.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 15, 2026
122544
4 out of 5 stars review

state tax

overall , a positive experience as it has been for some years. HOWEVER, if you enter the state you reside in you get locked it to state entries and the drop down to "remove state return" just does not work.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.