Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 2,541-2,550 of 9,843 reviews
Apr 15, 2026
Kristine212
3 out of 5 stars review

Where's Its Deductible?- UGH

I have always been highly satisfied with Turbo Tax, but was highly disappointed this year to learn that its deductible was eliminated without my knowing PRIOR to my purchase of Turbo Tax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
BRAMBLE3
4 out of 5 stars review

TURBO TAX HAS HICKUPS.

THE EASYSTEP SECTION FOR SOCIAL SECURITY INFORMATION WAS NOT WORKING CORRECTLY. THE PAGES WOULD GO BLANK. I HAD TO FILL THE INFORMATION DIRECTLY ON THE SOCIAL SECURITY FORM IN FORMS.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 22, 2026
marplemiss
5 out of 5 stars review

Have Used TurboTax for decades

I don't have complicated taxes and I track expenses in Quicken, so enjoy having Turbo-Tax solve my annual tax puzzle rather than spend hundreds of dollars for someone else to do it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Apr 7, 2026
benb01
1 out of 5 stars review

Very Slow to Load

The constant updates are annoying and I do not believe this is true because it happens when I have to look at a previous year return. It is just a program that is very slow to load even with a new gaming computer.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
skip skip and skip
1 out of 5 stars review

extremely difficult to download

I don't know what changes you made for 2025, but it is the worse program I have used. Never had issues with Turbo tax in the past years until this 2025. I don't know that I will continue using it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 21, 2026
Anonymous
4 out of 5 stars review

Why is TurboTax trying to charge me $40?

Why is TurboTax trying to charge me $40? I have tried selecting paying for state with a bank account and with the state - still is trying to charge me $40.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!

Apr 12, 2026
TurbotaxreviewNN2025
4 out of 5 stars review

STill prefer Turbo Tax

Questions in previous years we fell were more clear. These made us think about what is meant an had to do additional research for things that could have been worded better

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
T Tax Confusion
4 out of 5 stars review

Turbo Tax not quite awesome.

Needs better explanations for some features (ie: box 16a on our IRA 1099R form stated 0.00. Program would not accept this as accurate. We estimated figure needed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 21, 2026
Wolfpk1975
1 out of 5 stars review

Fair but was better in the past

I could not get the import function to work to my investments. I had to enter that data manually. The IRS PIN is 6 digits but your field is only 5 digits. Your instructions are weak in this section.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 26, 2026
Jack in NC
5 out of 5 stars review

Very Good Experience

My experience was very good. The only suggestion that I have is to have a separate section for entering 1099B's rather than combining them with dividends and interest.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.