Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

Member photos

Sort by |
Showing 2,511-2,520 of 9,894 reviews
Feb 26, 2026
Reviewer name: hfhfjekiekfm
5 out of 5 stars
5 out of 5 stars review

Standard deductions

I would like the option to just use standard at the beginning instead of having to input all my information just to use the standard deductions anyway.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 24, 2026
Reviewer name: PJnoi
5 out of 5 stars
5 out of 5 stars review

Quick and Professional

While the process of preparing my return was a little more complicated because of changes in he appearance of some of the screens,, I was able to quickly complete my federal and state returns with confidence.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Feb 15, 2026
Reviewer name: Countygirl183
5 out of 5 stars
5 out of 5 stars review

Deluxe only available through download this year!

Didn't know that turbo tax was just available through download this year. We were looking for the disc so we could file. If we would have known it was just available through download we would have file a lot earlier.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 26, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

I don't like the federal refund fee

Since when is there a $40 refund processing fee for e filing through Trubo tax when it's free through the IRS. Isn't that included in the software cost?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
Reviewer name: T Tax Confusion
4 out of 5 stars
4 out of 5 stars review

Turbo Tax not quite awesome.

Needs better explanations for some features (ie: box 16a on our IRA 1099R form stated 0.00. Program would not accept this as accurate. We estimated figure needed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 17, 2026
Reviewer name: Philg1234
4 out of 5 stars
4 out of 5 stars review

Online Process Limitations

Started return using online option but abandoned online option half way through process. Online process did not provide necessary visibility and flexibility.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Customer Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 10, 2026
Reviewer name: Jack1of2Hearts
4 out of 5 stars
4 out of 5 stars review

CAL tax needs work

I've used TurboTax for years, and this is the first year that I had issues with your California tax. There were a couple of issues near the end that were rather annoying that you should have caught earlier.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 3, 2026
Reviewer name: The Diri
5 out of 5 stars
5 out of 5 stars review

Great program

You reduced the capability to price individual donations in the program. I had to price individually and add together in one total cost. Very inconvenient. Perhaps with the new taxable table the itemized deductions are not useful any more

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 31, 2026
Reviewer name: RoyceGB
2 out of 5 stars
2 out of 5 stars review

Turbo Tax Deluxe

Not much progress in simplifying the process over the last 10 years. To much redundant data entry Not a good interface with Wells Fargo Advisors regarding tax free state ID's

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 14, 2026
Reviewer name: YSkanda
1 out of 5 stars
1 out of 5 stars review

Issues after I input the incorrect Federal PIN

Okay. I am usually a big Turbotax fan. But I input the wrong federal "pin" and there does not appear to be any way I can update it with the correct Pin in Turbotax - which means that the resubmittal will also fail. Not cool, Turbotax...

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630