More detailed information would be helpful especially in the deductions area since you hanged its format. If I had not been using Turbo Tax for years, it would have been a bit confusing to use. The cost for help is expensive.

Everything went fine until I went to file and had to stop and check for updated because Turbo Tax would not let me file . Why didn't turbo tax ask me to check for updates until the moment I am filing. What an annoying method.

Very good product. There could be a better distinction, when starting to use the product, in when I am using the app vs. the on line version presenting itself on my screen at the same time.

when trying to file an amendment, it just cycles through without actually sending anything i was going to give 3 starts, giving 1 now because it refuses to accept the review - keeps requiring an e-,ail while one is already entered

BIG ISSUE: Not being able to import last year's PDF saved tax filing into TurboTax 2025 caused an extra 80 minutes of input and verification of the data. How did your Information Technology team miss this?

With TT you don't have to keep track of last year's entries. TT pulls basic entries from last year and populates the current years return. It is thus simple and timesaving.

very poor experience. requests same info multiple times. Continuously tries to upsell to other products I neither need or want. will never purchase again.

Had some difficulty completing 2025 taxes this year....Turbo Tax seemed to get me in loops that did not allow me to continue completing the task I have used Turbo Tax for many years and each year it seems to come with more and more frustration.

Worked great. Something that would be good for future would be possible recommendations for how to improve your taxes for next years. Ideas to consider to try and reduce next years taxes.

It is very difficult to navigate. Especially when you have unique situations or need to quickly find out information. It seems they are trying to push their paid services.